Retail TouchPoints

JANUARY 25, 2023

Over the past three years, most of us have done a lot more shopping online, so it’s easy to forget that while ecommerce is still growing, most retail commerce still happens in stores. In-store experimentation experiences are opportunities to entertain, energize and inspire customers while connecting emotionally with them.

Store Layout 221

Store Layout Sporting Goods Consumer Location 221

Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147

Consumer Checkout Inventory Management Shopping 147

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

Sporting Goods 295

Sporting Goods Fulfillment Returns Store Layout 295

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. The more complicated the instruction, the more likely a store employee is to make a mistake or arrange something incorrectly.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

DECEMBER 25, 2023

Consumers today expect a better in-store shopping experience from brick-and-mortar retailers, and retailers that can give it to them will continue to thrive even in the face of ever-increasing convenience from online competitors. Better inventory management means better business operations, period. Costco grew revenue by 6.7%

Customer Experience 230

Customer Experience Dead-Stock Store Layout Point of Sale 230

Wiser

MAY 11, 2018

What makes a retail location successful is largely based on choice. Where is it located? Who is the store’s target market? The same is true for retailers and brands that choose to use in-store performance metrics to improve their offerings. All store operators and brands need access to actionable in-store KPIs.

Store Layout 60

Store Layout Promotions Target Market Location 60

V Count

NOVEMBER 26, 2021

This requires you to address the reasons why they abandoned their shopping, and without measuring your conversion rate, you cannot address those issues. Without monitoring or measuring your store conversion rate, optimizing it can be tricky. shopping mall. How to measure retail conversion rates? Reduce queues and wait-lines.

Checkout 52

Checkout Store Layout Customer Experience Management 52

Retail TouchPoints

OCTOBER 31, 2023

Now that American retailers are shuttering stores and losing billions of dollars because of shrink, it is time for a sharper focus on the “journey” of another group entirely — retail criminals. Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too.

Loss Prevention 259

Loss Prevention Sporting Goods Customer Experience Store Layout 259