Wiser

JUNE 11, 2019

Free one-day shipping like what Amazon offers for millions of products is a strong eCommerce play, while buy online, pick up in-store (BOPIS) is one brick-and-mortar option. For brick-and-mortar stores, key attributes are location and convenience, brand reputation, and the store layout.

Store Layout 83

Store Layout Promotions Shipping Shopping 83

Wiser

JANUARY 18, 2019

According to the survey results, their top motivation for in-store shopping is: product availability (64 percent), store location (56 percent), to try on or test items (54 percent), instant gratification with purchases (51 percent), no shipping costs (49 percent), the in-store experience (39 percent), and easier return methods (37 percent).

Comparison Shopping 68

Comparison Shopping Shipping Store Layout Consumer 68

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. While they often produce higher revenues and improved profit margins, they also represent risk in the form of unsold inventory and expensive returns.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163