Retail TouchPoints

MARCH 29, 2023

The user experience is seamless within Kohls.com, with marketplace products identified by a badge on the product listing, and items are shipped directly from Kohl’s Marketplace Certified Partners. Kohl’s Marketplace items also are eligible for in-store returns at any Kohl’s location.

Sporting Goods 241

Sporting Goods Apparel Accessories Advertising 241

Retail TouchPoints

DECEMBER 13, 2023

For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. Are consumers returning products less often? For example, Sorel had an anniversary coming up and they were across Nordstrom locations, but they don’t currently have their own brand in stores anymore.

Loss Prevention 268

Loss Prevention Visual Merchandising Sporting Goods Store Operations 268

Retail TouchPoints

OCTOBER 20, 2021

No matter how brands fared during COVID, one thing is now certain: retailers can no longer rely on physical locations alone as a way to drive store traffic and sales. Instead, it’s the combination of physical location and consumer experience.

Sporting Goods 254

Sporting Goods Accounting Promotions Consumer 254

Retail TouchPoints

AUGUST 31, 2022

Returns, whether from gift-based purchases or not, significantly slow down associates’ availability during such a crucial time, when busyness is already a given and when too much of the process depends on employees.”. By contrast, only 2% of consumers say they feel the biggest impact in toys, sporting goods and games.

Sporting Goods 251

Sporting Goods Consumer Checkout Shipping 251

Retail TouchPoints

APRIL 9, 2021

it can be a kickstarter to the retail sector and become a technology “must have” for the apparel, footwear, home goods, cosmetics, sporting goods and electronics sectors. It can also enhance the customer experience and satisfaction by accurately allowing retailers to locate new stock in busy stockrooms and shop floors.

Sporting Goods 305

Sporting Goods Returns Shopping Apparel 305

Retail TouchPoints

FEBRUARY 11, 2022

Allbirds, a leader in DTC footwear, was developed with “an exclusive focus on using sustainable materials,” according to Allbirds Co-founder Joey Zwillinger, and has a dedicated landing page listed on its homepage even before their store locator page is listed. Rather, they just need to make their sustainability efforts easier to find.

Consumer 224

Consumer Sporting Goods Apparel Promotions 224

Retail TouchPoints

FEBRUARY 18, 2021

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. Is there enough area for people to wait if there needs to be an ‘entry’ to the premises?

Beauty and Health 278

Beauty and Health Consumer Shopping Clienteling 278