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How Kathmandu plans to become the world’s most loved outdoor brand

Inside Retail

From switching its focus on hardcore sporting adventures to inspiring joy in the great outdoors, Kathmandu is changing things up as it primes itself for global ambitions. We’re about being more inclusive and making the outdoors more accessible to everybody. Inside Retail: Let’s discuss Kathmandu’s global transformation.

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How Helly Hansen tripled distribution efficiency – and helped the environment

Inside Retail

Helly Hansen is a world leader in specialist skiing, sailing, outdoor clothing and workwear – and as such has a loyal customer base to whom environmental and sustainability concerns are never far from the top of mind. EVO automated packaging optimises the packed box height to minimise voids in parcels before shipping.

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Royal Mail offers new parcel drop off and collection experience to consumers by adopting Quadient’s open locker network in the UK

A1 Retail

With the aim of offering a new customer service and a great customer experience, Royal Mail will start offering returns and outbound drop-off services in an initial c. 200 sites by May 2024, with the expectation that Royal Mail will ultimately use lockers in 3 000 locations as the UK network grows in the coming years.

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Hitting the Brick-and-Mortar Mark While Blending Ecommerce Convenience into Design

Retail TouchPoints

Retailers today are searching for the perfect blend of brick-and-mortar retail and ecommerce synergies, yet this formula is different for every brand, location and customer. Stores such as Target have curated “touchdown locations” where businesses can meet consumers face-to-face as opposed to having it all happen in one place online.

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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves. Adding to the overall shipping volume will be those consumers who would normally have purchased a gift in-store and brought it to the recipient themselves.

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More stores and AR activations: Toys ‘R’ Us looks to grow in Asia

Inside Retail

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Normalcy is returning. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Coping with uncertainty.

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Technology, trends and key takeaways from NRF’s Big Show

Inside Retail

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. As consumers return to stores post-pandemic, they are seeking out intuitive and personalised interactions that surprise and delight, with the option for frictionless self-service.