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The Next Generation of Shoppers Needs a Next-Generation Strategy

Retail TouchPoints

Your grandma shops online. But for retailers, having an online strategy isn’t enough — especially if it’s an outdated one, and only designed for one generation. A new generation of shoppers, Gen Z, are bending online shopping to their will. Three suggestions: Adapt to where and how Gen Z wants to shop.

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Does Procurement Play a Role in Retail Recovery?

Retail TouchPoints

But through this disruption, retailers began to see that their procurement process is in many ways the linchpin for maximizing revenue and reducing spend as the economy recovers post-pandemic. Specifically, procurement can help retailers optimize their spending on goods and services that are NOT for resale, also known as GNFR.

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5 Do-or-Die Retail Trends for 2022

Independent Retailer

During the pandemic-driven surge in online shopping, product returns became a major pain point for consumers. shoppers have been deterred from making an online purchase due to worries over the return process, while online merchants have responded by trying to offer clearer and more generous return policies.

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11 Steps to Shopping Your Competition

Retail Adventures

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Mystery shop your store.

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How to Shop Your Competition

Retail Adventures

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Monthly, yearly?

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Alibaba vs. Amazon, 7 Differences & Similarities

Indigo 9 Digital

Our philosophy is to empower others to sell, empower others to service, empower, make sure the other people are more powerful than us…Remember one thing, today for ourselves, our last year [2016] is more than $550 billion. Alibaba does not charge merchants on Taobao listing or transactions fees. Do you like this content?

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What is Artificial Intelligence, and How Does it Impact Your Point-of-Sale?

Star Miconics

According to the Gartner Glossary of Information Technology , continuous intelligence is “a design pattern in which real-time analytics are integrated into business operations, processing current and historical data to prescribe actions in response to business moments and other events.” It provides decision automation or decision support.