Cisco Retail

JULY 22, 2021

We are excited to announce that Cisco was recognized with the 2021 Gartner Peer Insights Customers’ Choice distinction for Indoor Location Services. Cisco DNA Spaces is one of the most widely deployed and scalable indoor location services platforms today and maintains a strong 4.5 This helps you make your workplace: Safe.

Location 98

Location Technical Support Returns Marketing 98

Retail TouchPoints

OCTOBER 17, 2023

Phone-based customer service, or voice, is well established as the most commonly used and the most tightly managed customer service channel. In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. No one wants to take notes.

Technical Support 251

Technical Support Customer Experience Management Returns 251

V Count

JULY 9, 2021

70% of shoppers are less likely to return to the same shop if they had experienced long waits in queues. Using a queue management solution to solve queuing problems. Here are the ways your retail business can benefit from queue management: Customer Satisfaction. billion lost due to customers leaving or deciding to spend less.

Management 52

Management Checkout Payment Services Technical Support 52

Independent Retailer

JUNE 24, 2021

Hassle free returns. Larger and increased number of fulfillment centers: Next day shipping and easy returns requires an increase in number and in overall size of fulfillment centers — increasing environmental footprints. Some of these include. Next day shipping. Seamless omnichannel experiences. Multiple fulfillment options.

Fulfillment 52

Fulfillment Shipping Returns Technical Support 52