The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys
Retail TouchPoints
FEBRUARY 9, 2022
Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. Capturing this digitally, with short questionnaires at in-store kiosks, allows improvements to be measured and tracked in real-time.
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