Retail TouchPoints

JULY 18, 2024

Here are five examples of how associate technology is improving both CX (customer experience) and EX (employee experience): At Pacsun, Unified Store Operations Allow the Retailer to Operate with a Lean Workforce Like many retailers in a tight labor market, Pacsun stores operate with small staffs. “We

Customer Experience

Retail TouchPoints

JUNE 24, 2020

Up to that point, most of the research focused on efficiency and queue management as opposed to how it made shoppers ‘feel’. Most decent theme parks have a queue management system that clearly displays the ‘waiting time for this ride’ digitally at every queue entrance. This is all about managing expectations. Explain delays.

Kiosk

Retail TouchPoints

NOVEMBER 3, 2021

More Mobile Deployments for Store Associates and Managers Mobile solutions empower managers to get out of stores’ back offices and onto the floor. They also help associates improve efficiency and better manage critical tasks such as checking inventory levels.

Payment Services

Retail TouchPoints

AUGUST 11, 2020

In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

Checkout

Retail TouchPoints

AUGUST 19, 2024

The retailer operates a variety of store models, from open-concept stores to standalone kiosks, and features high-quality made-to-order foods. We have deep respect for its management and people, as well as its outstanding food and loyalty programs. We look forward to growing together.”

Kiosk

Retail TouchPoints

JULY 12, 2023

Technology — specifically edge computing — provides the foundation for a better customer experience, real-time inventory management, enhanced security and loss prevention and in-store analytics. Those same cameras and sensors also are at the heart of the grab-and-go checkout system featured in Amazon Go stores.

Payment Services

Retail TouchPoints

MAY 30, 2024

For example, if a shopper loaded a list into their loyalty app and forgot something, the cashier or point-of-sale kiosk can share a reminder. Now, retailers can add these capabilities to self-checkout kiosks and mobile checkout options, enhancing efficiency in purchasing tickets and making it easier for retailers to grow their basket size.

Checkout

Retail TouchPoints

FEBRUARY 29, 2024

The centrality of the POS has led both retailers and solution providers to integrate it with other fundamental operational systems, from inventory and order management to customer relationship management (CRM) and, of course, payments. Today’s POS systems have expanded beyond their traditional roles.

Point of Sale

Retail TouchPoints

APRIL 6, 2022

In that vein, retail store managers and shopping center owners/operators can leverage data-driven technologies to make strategic business decisions that will benefit their bottom line. Degree in Management Science from the University of Dayton, Ohio, and a B.S. Sanil holds an M.S.

Shopping

Retail TouchPoints

FEBRUARY 21, 2023

Any disruption to the wired network due to a fiber cut, network error or human lapse will result in the store going offline. 5G provides an alternate method to keep the store connected at all times. Circle K , and AutoZone are already using 5G to connect their stores. Tractor Supply Co.

Sporting Goods

RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 6, 2022

Does your retail management system do what you really need? And can it manage all aspects of your retail operations from one place? What is an integrated retail management system? What are the benefits of an integrated retail management system? Work more productively and efficiently.

Management

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payment Services

Retail TouchPoints

MAY 22, 2023

Following the summit, the Adams administration conducted independent research and data analyses and consulted with law enforcement and retail business management to produce a series of recommendations that have now been released in the Retail Theft Report.

Planning

Retail TouchPoints

MAY 11, 2023

In the near future, that may look like kiosks where consumers don a headset to check out and purchase products, allowing them to leave the store with these items or have them delivered to their homes. As shopper expectations and demands grow, the retailer will feel the pressure to improve operational efficiencies.

Kiosk

Retail TouchPoints

AUGUST 20, 2020

The few retail and consumer goods leaders that have taken notice are vigorously investing in open source technologies, data management and data science skill sets to leverage their data. Brent Biddulph is Managing Director, Retail and CPG at Cloudera. Data As A Service. Follow The Leaders.

Advertising

Cisco Retail

FEBRUARY 11, 2022

Anne is interested and heads to an ordering kiosk. The seamless and automatic onboarding is made possible by Cisco DNA Spaces ability to effortlessly and securely onboard customers to store Wi-Fi. At the kiosk, Anne sees personalized suggestions for breakfast items based on her profile (including her free coffee order).

Marketing

Retail Focus

FEBRUARY 12, 2024

These connected devices can collect and analyze data in real time, offering insights into customer behavior and store operations. Operational Excellence Through IoT The Internet of Things is playing a pivotal role in streamlining store operations. However, the potential extends beyond inventory management.

Kiosk

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Real-time product assortments and pricing are more likely to be automated, optimizing effort, time, and management of price updates. Optimize Inventory Management.

Customer Retention

Retail Minded

SEPTEMBER 15, 2024

Retailers are always looking for ways to improve how they run their stores. From managing stock to serving customers, technology allows retailers to make their jobs easier and focus on giving shoppers a great experience. How Technology Helps Retailers Work Better Using technology makes everything in a retail store work more smoothly.

Payment Services

Retail TouchPoints

OCTOBER 9, 2023

These four emerging trends elevate the urgency for supply chain execs to move distributed order management (DOM) to the top of their lists. #1: It has only been a few years since ecommerce flipped the switch on brick-and-mortar, but the use of the term doesn’t fully convey the role that retail stores play in modern business.

Fulfillment

Retail TouchPoints

OCTOBER 19, 2023

Take Stock of the Inventory Amid the digital transformation of retail, technologies such as SquareSpace have become more commonplace at the point of sale, while self-service kiosks and cashierless checkouts are now ubiquitous.

Telecommunications

Retail TouchPoints

JANUARY 6, 2021

This could either be a self-service station or be staffed with a single employee whose job is to sanitize carts and ensure only clean carts are being used by customers entering the store. Second, retailers should encourage the use of self-checkout kiosks where possible. This reduces interaction between customers and employees.

Kiosk

Retail Geek

JULY 30, 2021

There are several of those in New York City so I’ll start with the one that is closest to my hotel and therefore the first one I went to this morning there’s a new flagship Bed Bath & Beyond store that opened in Chelsea. [1:59] Um so we’ll see if how that all plays out but I would say if I had one knock on the store.

Visual Merchandising

RETAIL MANAGEMENT SOFTWARE

MAY 29, 2025

Here are five ways AI agents in retail drives smarter, faster decision-Making and operations. Intelligent Inventory Management Managing inventory across multiple locationsstores, warehouses, and eCommerceis tough. Retail Impact: Higher staff productivity Better customer service coverage More efficient store operations 5.

Dead-Stock