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The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

Retail TouchPoints

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. As the pandemic wears on, it’s clear that it’s changing business and consumption models in both predictable and unpredictable ways.

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

We have continuously worked with all our tenants to come up with robust marketing strategies to encourage customer traffic and spending, including creating promotional areas at high traffic areas, assisting with shopping and dining vouchers, and continuing with our shopper rewards and redemption programs. With a net lettable area of 1.8