Retail TouchPoints

OCTOBER 14, 2020

In-store robots aren’t just tools that can check for mislabeled products or clean messes in a timely manner. Robots can detect misplaced products used to cover shelving holes, speed up online orders and make restocking easier, by constantly mapping a store and sharing this data with key players.

Marketing 268

Marketing Grocer Location Fulfillment 268

Retail TouchPoints

APRIL 30, 2024

Through AI and other technologies, customers in grocery stores, clothing outlets and other convenience-style shops no longer need to wait in line to check out. Last year, it implemented several self-checkout stations for its market concessions. Leaving the Friction in the Dugout For some, that’s still too much human interaction.

Checkout 235

Checkout Customer Experience Merchandise Store Consumer 235

Inside Retail

NOVEMBER 3, 2022

It seems like every day a new piece of content is published about the metaverse that defines the metaverse, projects its market size, and offers frameworks for conceptual understanding. Use cases include: Virtual Stores. Virtual stores enable brands to interact and connect with their customers at a new level. Industrial.

Consumer 263

Consumer Store Layout Merchandise Store Fulfillment 263

Retail TouchPoints

AUGUST 19, 2022

Faced with an endless number of brands, product options and channels to shop through, consumers are looking for the perfect combination of “value” and “values.” Some capabilities will be subtle, even invisible, and support unique shopping missions as they span across the physical and virtual worlds.

Consumer 249

Consumer Shipping Management Merchandise Store 249

Retail TouchPoints

MARCH 11, 2024

Gen Z consumers are neither easy to define nor predictable in their shopping habits. It is assumed that they are more adept at using the technology in their hands and that this facility will inform their consuming behaviors, which McKinsey refers to as “seamless and intuitive adoption of online shopping and transactions.”

Consumer 241

Consumer Department Stores Merchandise Store Advertising 241

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming. Ecommerce clearly isn’t going anywhere.

Returns 282

Returns Merchant Services Drop-Shipping Consumer 282

Retail TouchPoints

MAY 18, 2023

overall, but omnichannel offerings helped offset this decline: same-day services saw unspecified mid-single-digit growth, led by high-single-digit growth in Drive-Up orders, and more than 97% of sales were fulfilled by stores. One area where Target made significant progress was cutting back on excess merchandise.

Fulfillment 215

Fulfillment Advertising Consumer Management 215