Retail TouchPoints

JULY 1, 2022

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO.

Telecommunications 301

Telecommunications Finance Store Operations Consumer 301

Retail TouchPoints

APRIL 29, 2021

Retail pioneer Ron Johnson — the man responsible for the Apple Store and Target ’s first designer collaboration — is taking his new retail company public through a SPAC merger with Marquee Raine Acquisition Corp. So how should a premium company deliver a product for someone who wants to start digitally?

ATS 174

ATS Telecommunications Store Operations Consumer 174

Retail TouchPoints

JANUARY 22, 2021

Papa John’s and Pizza Hut, for example, hired between 20,000 to 30,000 new employees amid the pandemic: managers, shift leaders, cooks, call center agents and drivers. After experiencing a surge in orders, the company is continuing to hire temporary staff at its fulfillment centers to meet demand. And it’s been great for job growth.

Consumer 186

Consumer Telecommunications Fulfillment Customer Experience 186