Fulfillment Location Payment Services Social Commerce 
Retail TouchPoints
OCTOBER 6, 2022
The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. 26-30, you’re automatically registered to listen to the entire series.
Retail TouchPoints
JULY 29, 2020
To attract a new generation of shoppers, retailers are looking to redefine go-to-market strategies and reimagine the customer experience inside their physical store locations. To accomplish this, operational models need to be adapted quickly.
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Inside Retail
JUNE 17, 2021
Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. As a result, social commerce is no longer considered a separate shopping channel. During Covid, mobile payments actually grew and they are as much about the store as online. WeChat and chat.
Retail TouchPoints
AUGUST 25, 2020
To withstand the crisis, many retailers adopted new and innovative strategies to stay connected with shoppers and ring sales while their brick-and-mortar locations remained closed. From payments to delivery, processes have been scrutinised to reduce the need to touch people, products and PIN pads.
Retail TouchPoints
APRIL 13, 2021
The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.
Retail TouchPoints
NOVEMBER 11, 2021
Brick-and-mortar locations are still essential parts of the shopper journey, but they need to be reconfigured to accommodate both shopper discovery and functions like flexible store-based fulfillment. 16 from 12:45 to 1:15 p.m. Reimagining and reconfiguring the physical store. 17 from 1:20 to 2:10 p.m. 17 from 1:20 to 2:10 p.m.
Inside Retail
FEBRUARY 27, 2023
Brands have started to scale their size and appeal impressively by leveraging e-commerce to reach beyond their niche appeal to broader and more diverse customer groups. Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store.
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