How Brick-and-Mortar Stores Can Enhance Customer Experience to Compete Against Online Retailers
Cross Cap
FEBRUARY 1, 2018
Here are four tactics to elevate the consumer experience inside the shop: Leverage Omni-Channel Fulfillment Methods. Consumers receive their item faster, at a reduced shipping cost for the retailer. Self-serve kiosks and mobile apps integrate digital technology for a well-rounded and exciting customer experience.
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