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Amazon’s Move Into the Malls

Retail TouchPoints

Amazon recently announced that it is in talks with mall operators such as Simon Property Group to convert the vacant store space left by the closure of big department stores into warehouses and fulfillment centers. How does the move into the malls fit into the overall retail expansion strategy of Amazon?

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Matching Tech to New In-Store Experiences: 6 Steps to Success

Retail TouchPoints

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Do retailers have interest in technologies that garner a lot of attention and PR? “Do

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How Brick-and-Mortar Stores Can Enhance Customer Experience to Compete Against Online Retailers

Cross Cap

Here are four tactics to elevate the consumer experience inside the shop: Leverage Omni-Channel Fulfillment Methods. Consumers receive their item faster, at a reduced shipping cost for the retailer. Self-serve kiosks and mobile apps integrate digital technology for a well-rounded and exciting customer experience.

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Why Do You Need Business Intelligence for Your Retail Business?

RETAIL MANAGEMENT SOFTWARE

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Drive Revenue Growth.