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Forget omnichannel, it’s all about unified commerce

Inside Retail

Inventory management: Unified commerce ensures a holistic view of inventory across all sales channels, from physical stores and e-commerce websites to mobile apps. This real-time visibility allows businesses to optimise stock levels, prevent stockouts and fulfil orders efficiently. But the benefits of unified commerce are clear.

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10 retailers revamping their store estates

Retail Gazette

Waitrose The upmarket grocer revealed earlier this year it was spending a whopping near £1bn into upgrading its stores. EE Telco giant EE is continuing the roll out of its new retail-focused format after pivoting the business to focus on “fulfilling all our consumer tech needs”. New Look New Look is set to invest £3.3m

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How Malaysian department store Pavilion is connecting with customers

Inside Retail

In order to fulfil customer demands and win their hearts, we, as retailers, need to understand and cater to their changing behaviour and trends. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI. JY: Consumers and their needs have rapidly evolved in the past year.