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Retail, POS Finance and the Quest for ESG

Retail TouchPoints

In addition to the products and services they offer, retailers are reconsidering the environmental and social impacts of their supply chains, employee activity and even which partners they choose to work with in an effort to fulfill a moral obligation to their consumers — especially the younger generation.

Finance 230
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Hit Hard by the Pandemic, Most Minority Business Owners Optimistic About the Future

Retail TouchPoints

Think food services, retail and personal and laundry services, for instance. This included adding ecommerce platforms, touchless payments and contactless delivery such as curbside or buy online, pick up in-store (BOPIS). Reasons cited were that the country’s 1.1 This should not be a one-and-done effort.

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Consumers Turn to BNPL, BOPIS to Cope with Rising Prices and Supply Chain Uncertainty

Retail TouchPoints

The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Even outside of the holiday season, uptake in buy now, pay later (BNPL) services is exploding in the U.S.,

Consumer 253
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It’s not e-commerce anymore – it’s just commerce

Inside Retail

Customers are more likely to trade up when they transition to the in-store environment. It’s all just commerce now With retailers using the online channel to promote engagement across the entire buying journey, the distinction between the online store and physical stores has become increasingly blurred.

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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of today’s retail organization — and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks. said Thota.

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The threat of delist: the no-lose negotiation tactic used by retailers under pressure

Mike Anthony

Big supermarket chains have been under pressure for some time as e-commerce, discounters and convenience stores and specialists all vie for share. Then inflation hits both store operation costs as well as cash-strapped shoppers. They can extend their payment terms, so that in effect the supplier owns more (often all!)

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Hudson Uses COVID Shutdown to Shave 5 Months off Transaction Platform Deployment

Retail TouchPoints

North American travel retailing giant was forced to temporarily close more than 700 stores, furlough the bulk of its workforce and cut expenses deeply. “We The company is now operating approximately half of its locations. Now we are going to finish ahead of time with a full deployment across all of our operations by the end of October.