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How digital payments can help businesses lead in customer experience

Inside Retail

The acceptance of cash has started to trend upwards again, but payment technology is helping businesses to deliver consistently better experiences, so what does the future hold? And how can businesses be ready for evolving payment technologies? Consumers, too, preferred to use contactless payments or to shop online.

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Morrisons posts strongest like-for-like sales growth in three years

Retail Gazette

The supermarket saw like-for-like sales, excluding fuel, soar 4.6% Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning Morrisons CEO Rami BaitiĆ©h said: “In January I outlined our plan to reinvigorate, refresh and strengthen Morrisons as we started our next chapter.

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Asdaā€™s Issa brothers borrow Ā£7m more from EG Group to cover private jets

Retail Gazette

The payments to Clear Sky LP and Clear Sky 2 LP push the full amount owed to the petrol forecourt’s business from Ā£29.47m to Ā£39.83m in 2023. An EG Group spokesman told The Telegraph: ā€œEG Group provided loans to the Clear Sky companies at a commercial rate of interest to service external third-party debt.

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Gen Zā€™s Message to Merchants: Meet Us in the Metaverse

365 Retail

A new study from FIS Ā® (NYSE: FIS), shows how the shopping preferences of younger UK consumers have shifted as adoption of embedded finance services reaches mainstream usage among Millennials and Gen Zs, while their older counterparts are less engaged with newer, digitally-oriented financial experiences.

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The Very Group appoints Lionel DesclƩe as group CEO

365 Retail

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel DesclƩe as group CEO. Before joining Walmart, Lionel spent three years as president and CEO of Tom & Co, which operates over 160 pet care stores in Belgium, Luxembourg and France.

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AI in Retail: Optimizing Operations from Supply Chains to Employee Scheduling

Retail TouchPoints

The newest generation of artificial intelligence (AI) would seem to be tailor-made for the behind-the-scenes operational complexity of todayā€™s retail organization ā€” and in many ways it is. Everything Comes Back to the Data As promising as AI can be in retail operations, it also carries risks. said Thota.

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CCS 2022: Experts Provide Lessons and Best Practices from the Great Acceleration

Retail TouchPoints

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. You need to get buy-in from across the organization ā€” from the finance team, from the customer service team, from the IT team, from the marketing team.