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How skydiving and ice baths help this CEO stay energised

Inside Retail

He has witnessed and helped shape the evolution of the industry around the rise of fast shipping, exceptional customer service, and the growing focus on sustainability. John Winning has been a leading player in Australia’s e-commerce industry for nearly 20 years.

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The “More Than Perfect” Business Model

Hyken

Employee engagement is crucial for maintaining a high level of service for any company or brand. In industries like cruising, where employees live and work together, fostering a positive work environment is essential to ensuring that employees wake up each day ready to deliver exceptional customer service. .”

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Building Unity on a Remote International Team (wegginar)

LS Retail

How to implement a communication and diverse work culture that keeps international employees engaged? ©2021 Women Entrepreneurs Grow Global. All rights reserved. Wonder how to find great candidates from around the world? What tools and technology make it all work?

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The “More Than Perfect” Business Model

Hyken

Employee engagement is crucial for maintaining a high level of service for any company or brand. In industries like cruising, where employees live and work together, fostering a positive work environment is essential to ensuring that employees wake up each day ready to deliver exceptional customer service. .”

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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Stand Out Beyond Free Shipping . Last year’s top retention tool — free shipping — fell slightly, from 64% in 2021 to 57% in 2022. This is likely because free shipping is no longer a competitive differentiator, but rather, an omnichannel standard.

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Automation: The Driving Force Behind Warehouse Management Growth

Retail TouchPoints

They improve consistency, employee engagement and retention rates as the repetitive and dull tasks are transferred to the robots, thus making warehouse personnel feel more fulfilled and efficient while tackling skilled operational roles; and.

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The Top 5 Retail Remix Episodes of 2023

Retail TouchPoints

This conversation provided specific insights and examples of how Landesberg and his team were working to right the ship by prioritizing the fundamentals of retail performance and profitability.