Retail TouchPoints

DECEMBER 28, 2022

A growing retail and ecommerce business can turn an efficient process into a multi-step nightmare with inaccurate purchasing, order fulfillment and returns processes. It all depends on multiple factors like the size of the warehouse, the quantity of inventory and the number of orders fulfilled. Sophisticated Automation.

Management

Retail TouchPoints

MARCH 15, 2023

Many business leaders, and retailers specifically, plan to increase their investment in digital technology for the frontline. However, employee shortages are forcing many organizations to prioritize capabilities that support operating efficiency and store performance over employee engagement and loyalty.

Employee Engagement

Retail TouchPoints

OCTOBER 31, 2023

While the NRF has yet to release its total sales projections for the season, its early consumer research reveals that consumers plan to spend an average of $875 this holiday season, in line with the five-year average — and most of that money will be spent online. Put managers front and center. Create digital synergy.

Employee Engagement

Retail TouchPoints

JUNE 27, 2022

So what’s the plan? By reevaluating your compensation model for retail workers and collaborating with brand partners to sponsor employee incentives, there is no doubt you’ll see tremendous gains in employee satisfaction and retention. Workers want to feel valued by their employer. Conclusion.

Advertising

Retail TouchPoints

JANUARY 14, 2021

This year we’ve also enhanced our demand planning capabilities through Manhattan’s DFIO software. Advanced tools along with dedicated supply chain experts help forecast accurately with demand planning and prevent food waste in the first place. The system assists in spoils mitigation, reducing our waste.

Supply Chain Management

Retail TouchPoints

AUGUST 15, 2022

As you develop your plans for 2023, consider these recommendations, based on the 2022 survey findings: Diversify Your Marketing Mix . Agility is key in this volatile era and having all hands on deck is key to developing proactive response plans. Moreover, companies should explore different ways to drive product awareness and engagement.

Drop-Shipping

Hyken

DECEMBER 3, 2021

Through a variety of surveys and feedback forums, XGS realized that we had some work to do to create an internal culture that drove employee engagement and satisfaction. The past several monthly XGS employee town halls have recognized and rewarded key employees who have demonstrated the “wow” experience in the face of adversity. .

Customer Experience

Cisco Retail

JUNE 21, 2021

We are already working with top retailers ready to invest in natural language processing capabilities and artificial intelligence to develop an employee engagement plan that puts employees first. The technological possibilities don’t end there. Where there’s a will, there’s a way.

Employee Engagement

Small Biz Trends

JUNE 17, 2025

Activehours integrates seamlessly with your existing payroll system, simplifying the financial aspect of employee management. By promoting pay flexibility, you foster employee engagement and motivation. Employees can quickly link their bank accounts, verify their identities, and confirm their employment status in minutes.

Employee Engagement

Mass Relators

JUNE 20, 2022

Simonsen joined Dollar General in 2013, and has held roles in store operations, procurement, pricing, business analytics and merchandising planning. Hickman’s role will be to develop and grow the perishable category at Dollar General through product assortment planning and strategic sourcing.

Promotions

Theatro

APRIL 5, 2023

The retailer wanted to reimagine its customer service and its frontline employee engagement with a modern and accessible solution that would connect its entire team—leadership, groups and individual associates—in real-time. This is especially true when it comes to order fulfilment or providing customer assistance.

Employee Engagement

Mass Relators

MAY 31, 2022

Simonsen joined Dollar General in 2013, and has since held roles of increasing responsibility in store operations, procurement, pricing, business analytics, and merchandising planning. Hickman’s role will be to develop and grow the perishable category at Dollar General through product assortment planning and strategic sourcing.

Promotions

Retail Gazette

MARCH 28, 2025

With its Retail Smart Planning solution, Orquest is at the forefront of revolutionising workforce management. In essence, Orquest effectively enables retailers to optimise all that complex workforce planning in minutes, rather than days. This has made workforce planning more complex than ever.

Customer Experience

Mass Relators

MARCH 31, 2024

Melanie Cook Brian Haug Brian Haug has been promoted to senior vice president, margin planning and analytics. In this role, he leads DG’s merchandise planning and margin forecasting teams. She also led NMG’s supply chain transformation strategy to modernize its omnichannel distribution and fulfillment network.

Promotions

Theatro

MAY 4, 2020

At Theatro, we’ve been busy supporting customers across the retail landscape, both those that have been operating through this unique period and those planning their reopenings. First, frontline associates are central to evolving plans both because they define the customer experience and because they are retail’s largest expense.

Shipping