Retail TouchPoints
MARCH 17, 2023
The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.
Retail Focus
MARCH 17, 2023
Aiming to improve accessibility throughout, the Mill Gate shopping centre in Bury is in the process of replacing many of the automatic entrances with technologically advanced TORMAX operators, improving functionality and standardising systems. A recent installation, for example, was at the car park corridor entrance where a TORMAX Windrive 2201 sliding door drive has been retrofitted to the existing doors.
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Retail TouchPoints
MARCH 17, 2023
Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte. The headline is that retailers can’t just invest in outside programs or initiatives that focus on diversity and sustainability — changing demographics and customer demands must be addressed at the very foundation of the business.
Retail Wire
MARCH 17, 2023
Large corporations think it’s unfair that they are held to account when uppliers skirt labor laws and hire child workers to fill low-paid and often dangerous jobs. The very leverage these companies have over suppliers makes them the logical choice for making sure vendors operate within the law.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
MARCH 17, 2023
Mattress retail conglomerate Serta Simmons Bedding (SSB) — the owner of brands including Serta , Simmons , Beautyrest and Tuft & Needle — is working to transform its supply chain planning capabilities through a new partnership with Blue Yonder. By integrating Blue Yonder’s SaaS-based Integrated Demand and Supply Planning solutions into its existing Advanced Planning System (APS), SSB hopes to improve its manufacturing efficiency and better meet customer demand.
Retail Wire
MARCH 17, 2023
Retailers are catering to their most loyal customers and focusing on everyday staples to drive sales when many Americans have reduced spending on discretionary items. Chains are also offering discounts to attract attention but doing so strategically to avoid margin erosion.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
365 Retail
MARCH 17, 2023
Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.
Retail TouchPoints
MARCH 17, 2023
REI has hired Apple Musni as its new Chief People Officer, effective March 20, and promoted two executives to leadership positions: Chris Speyer has been named SVP and Chief Merchandising Officer, and Isabelle Portilla has been promoted to VP, Co-op Brands, effective immediately. Musni, most recently VP for Field People Experience and Recruiting at Chipotle , will be responsible for the full expression of REI’s people-first strategy, leading the teams shaping the retailer’s compensation and bene
A1 Retail
MARCH 17, 2023
New identity accompanied by launch of Artificial Intelligence Lab and appointment of new Chairman Martin Green Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers.
Retail TouchPoints
MARCH 17, 2023
Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer. Suter joined Glossier in 2018 and has been behind much of Glossier’s brand and aesthetic work since, including a host of marketing campaigns and the brand’s recently opened SoHo flagship.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Retail Dive
MARCH 17, 2023
The retailer plans to sustain its store opening momentum, with more than 1,000 new locations planned this year.
A1 Retail
MARCH 17, 2023
The Toolstation Finance Team will be walking 563 miles throughout the month of March to help raise funds for its designated company charity partner, Macmillan Cancer Support. The 13 colleagues participating in the fundraising activity are all currently based at the Toolstation support centre in Bridgwater. Each colleague will be tracking their mileage via a mobile application before collating their total distance on March 31 st.
Retail Dive
MARCH 17, 2023
The e-commerce company, which sells bulk-sized pantry items and runs a fresh grocery delivery business in the New York City area, is facing tension with lenders amid a tightening cash position.
Retail Wire
MARCH 17, 2023
Go into a Dunkin’ store, order a Dunkaccino and you will be out of luck after the drink was pulled from the chain’s menu. “As we focus on innovation and finding new ways to delight guests, we continually evolve our menu in an effort to deliver a fast, frictionless experience,” said a company spokesperson. “The Dunkaccino is retired for now, but there’s always the chance for its return in the future.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Dive
MARCH 17, 2023
The Maine outdoor retailer, best known for its iconic boots, plans to expand inclusive sizing after seeing sales rise 15% in that segment.
Retail Wire
MARCH 17, 2023
Amazon.com is offering same-day delivery for Prime members from two Rite Aid stores. Prime members can order front-of-store items from the Rite Aid locations but not prescription medicines.
Retail Dive
MARCH 17, 2023
Clean Beauty at Walmart includes products formulated without more than 1,200 ingredients and will expand over time.
Retail Wire
MARCH 17, 2023
The U.S. Federal Trade Commission asked Facebook, Instagram, Pinterest, Snap, TikTok, Twitch, Twitter and YouTube to provide details on how they screen for misleading ads run on their social media sites. “Social media has been a gold mine for scammers who tout sham products and other scams that have cost consumers enormously in recent years,” said Samuel Levine, director of the FTC’s consumer protection bureau.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Dive
MARCH 17, 2023
The retailer also announced the internal promotions of a new chief merchandising officer and a vice president of Co-op Brands.
Retail Wire
MARCH 17, 2023
Direct response and other small advertisers are running more ads on Twitter as many large marketers have ended or cut back advertising on the social media site since Elon Musk acquired it. “It’s almost like watching [HSN], but on a Twitter feed,” said Nii Ahene, chief strategy officer at Tinuiti. “‘$9 for this oven mitt that is also a coaster.’ I’ve seen this all over the place.
I Vend
MARCH 17, 2023
Ask any retailer and they’ll tell you that an enhanced customer experience is at the top of their ‘must do’ list. Improving customer experience is the key to winning new customers, keeping existing ones happy and bumping up revenue and profit. iVend Reporting & Analytics Data and customer experience go hand in hand. iVend helps retailers analyse data for an enhanced customer experience.
Retail Wire
MARCH 17, 2023
New Hampshire Gov. Chris Sununu said that a U.S. ban on TikTok does not seem like a “practical” approach to national security concerns about the video-sharing app. “You have 100 million TikTok users in the country or something,” Mr. Sununu said. “Our job is to make sure folks know that if they’re choosing to use TikTok, they’re choosing to hand their personal information over to the Chinese government, effectively.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
MARCH 17, 2023
The department store will have in-store activations, customer experiences and exclusive products from the brand, while the confection’s list of partners grows.
Shopperations
MARCH 17, 2023
Are you tired of hearing about ChatGPT yet? It seems like everyone is talking about it these days. ChatGPT has so many applications, both for personal and professional life! Today, I wanted to share how shopper marketers in the CPG industry can take advantage of AI bots and their natural language processing.
A1 Retail
MARCH 17, 2023
PPDS, together with local integration specialist, pilot Screentime , brings the excitement of the great outdoors to life on an array of large format displays, creating highly emotive and inspiring new shopping experiences for customers in Hamburg while improving sales conversions and reducing energy costs. PPDS, the exclusive global provider of Philips digital signage, interactive displays, direct view LED and professional TV products, is excited to announce its range of direct view LED and digi
Retail Dive
MARCH 17, 2023
The brand initially launched in 2021, aiming to tackle consumers’ entire skin care regimes. Now, it’s prioritizing one product at a time.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
365 Retail
MARCH 17, 2023
As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping on the forthcoming Bank Holiday weekends. These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits. These are some of the findings of a new research report commissioned by creative customer experience marketing agency Gekko and carried out by YouGov.
A1 Retail
MARCH 17, 2023
YouGov study commissioned by Gekko finds millions planning shopping spree ‘Retail as leisure’ as consumers combine shopping with eating out and socialising As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping on the forthcoming Bank Holiday weekends. These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits.
Shopping Center
MARCH 17, 2023
Durham, N.C. — Publix Super Markets has opened a 46,791-square-foot store at Marketplace at Ellis Crossing, a 30-acre mixed-use development underway in Durham. Located at the northeast corner of Ellis Road and Watchorn Street, the project marks the fourth North… The post Publix Opens 46,791-Square-Foot Store at Marketplace at Ellis Crossing in Durham, North Carolina appeared first on Shopping Center Business.
Retail Times
MARCH 17, 2023
McDonald’s Corporation has pledged to evaluate and report on the opportunities and risks posed by switching to reusable packaging, including its impacts related to single-use plastic and other single-use packaging and the environment. In response, As You Sow has withdrawn its shareholder proposal with the company.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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