Tue.Aug 11, 2020

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Four Real-Life Examples Of How Agility Unlocks CX Innovation In E-Commerce

Retail TouchPoints

This article highlights a few of my favorite moments in online shopping as a source of inspiration, and a challenge for all of us in the e-Commerce space to keep pushing the envelope on how we engage customers. This gives shoppers a view on how specific articles of clothing fit on 16 digitally altered models.

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Strategies for Sunscreen and Supplement Brands to Maintain Shelf Space Amid the Rise in Private Label

Wiser

“In the depth of the 1981-1982 recession, [private label market share] peaked at 17 percent of sales,” the HBR article explained. While not surprising, Harvard Business Review demonstrates that private-label market share generally goes up when the economy is suffering and down amid stronger economic periods.

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3 Things Retailers Should Be Doing Now to Win Their Customers Back

Graff Retail

Now that retail stores have reopened, they need to start thinking about what they need to do to remain competitive with online shopping. I’ve been thinking about this a lot and reached out to my network to ask what measures would be required to overcome this challenge. In a poll conducted on LinkedIn, almost half […].

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Retail Marketing in a Recession UK: 10 tips from experts

With a recession predicted, retail is often the hardest hit. Marketing is crucial to remain prosperous once economic difficulties have subsided, but investing in the right places is critical. Here are 10 expert tips for retail marketing in a recession.