Inside Retail

AUGUST 7, 2021

Retailers have a million and one metrics available to measure the success of their loyalty programs. Knowing which KPIs to focus on is critical, as these data points will influence your future loyalty strategies. Focusing on customer-centric data is the key to measuring the impact of your retail loyalty program. While every brand has unique measurement needs and goals, these four customer-centric KPIs are a great starting point for building your retail loyalty metrics dashboard.

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Customer Retention Accounting Customer Experience Marketing 130

LS Retail

AUGUST 7, 2021

©2021 Laurel J. Delaney. All rights reserved. "It's impossible to explain creativity. It's like asking a bird, 'How do you fly?' You just do. – Eric Jerome Dickey.

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Retail Times

AUGUST 7, 2021

For many years, much of the chocolate industry has harboured poor ethical practices throughout its supply chain; “The earnings model of a chocolate company is farmer poverty. Full stop. As long as the farmer is paying the price for our cheap chocolate, there’s no way it can be sustainable," chocolate brand Ombar says.

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Retail Times

AUGUST 7, 2021

At the beginning of this year the team behind the popular Pythouse Kitchen Garden in Wiltshire, launched Sprigster, a non-alcoholic shrub infusion, that acts as a delicious dry alternative to a G&T or alcoholic aperitif. Inspired by the seasonal and home-grown produce grown within a centuries-old walled garden, Sprigster and its unique blend of ingredients perfectly encapsulate the joys of an English country garden.

ATS 40

ATS 40

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Retail Times

AUGUST 7, 2021

At the beginning of this year the team behind the popular Pythouse Kitchen Garden in Wiltshire, launched Sprigster, a non-alcoholic shrub infusion, that acts as a delicious dry alternative to a G&T or alcoholic aperitif. Inspired by the seasonal and home-grown produce grown within a centuries-old walled garden, Sprigster and its unique blend of ingredients perfectly encapsulate the joys of an English country garden.

ATS 40

ATS 40