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In the past few years, retailers have made steady progress across the customer journey. As lines between channels blur, stores are more connected to ecommerce, fulfillment is faster and personalization is improving. But one area continues to underperform: checkout. The checkout experience often creates unnecessary friction. Long forms, limited payment options and inflexible delivery choices continue to frustrate shoppers, leading to cart abandonment, lost revenue and declining trust.
Key Takeaways Embrace Sustainability: Adopting planet-friendly packaging aligns with consumer preferences and showcases your Etsy shop’s commitment to environmental responsibility. Explore Packaging Options: Utilize biodegradable, recyclable, and reusable materials to minimize environmental impact while enhancing your brand’s eco-conscious image.
Retailers are under growing pressure to reduce their environmental impact—not just in what they sell, but in how they show up. Increasingly, brands are turning to Team Tecna for sustainable, modular display systems that combine flexibility, impact, and environmental responsibility. As sustainability becomes a top priority across the retail sector, brands are rethinking not just what they sell—but how they present it.
Key Takeaways Unique Community Experience: Holiday markets offer a vibrant atmosphere that combines shopping, local crafts, and festive food, fostering community spirit and connection. Support Local Artisans: These markets provide essential platforms for small businesses and local artisans, helping them showcase their unique products and stories. Diverse Market Types: Understanding the differences between traditional and contemporary holiday markets can enhance your shopping experience and help
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
In an era where digital engagement is paramount, UK retailers face the ongoing challenge of attracting and retaining customers in an increasingly competitive online landscape. Interestingly, some of the most successful examples of user engagement, retention, and monetisation come not from e-commerce but from the world of online gaming. Gaming platforms have mastered the art of user experience (UX), and there’s much that UK retailers can learn from their strategies. 1.
Waitrose is set to open its first distribution centre in the South West as part of a multi-million pound investment aimed at supporting its regional growth and sustainability goals. The premium grocer ‘s 360,000sq ft site at Mountpark’s Bristol 360 development is set to be operational by the end of 2026. It will make deliveries to around 50 existing stores and has capacity to support new openings in the region.
Key Takeaways Definition of Drop Shipping: Drop shipping is a retail fulfillment method where an online store sells products without holding inventory, relying on suppliers to ship directly to customers. Low Startup Costs: The drop shipping model requires minimal upfront investment, allowing entrepreneurs to start their businesses without the financial burden of purchasing inventory.
Key Takeaways Definition of Drop Shipping: Drop shipping is a retail fulfillment method where an online store sells products without holding inventory, relying on suppliers to ship directly to customers. Low Startup Costs: The drop shipping model requires minimal upfront investment, allowing entrepreneurs to start their businesses without the financial burden of purchasing inventory.
The Union of Shop, Distributive and Allied Workers (USDAW), the trade union for retail workers, is holding its National Retail Workers' Day tomorrow (5 July), to highlight the value of retail workers in shops and communities.
Key Takeaways Understand Root Causes: Labor shortages stem from factors such as aging workforce, skill gaps, and changing employee expectations regarding work-life balance and flexibility. Effective Recruitment Strategies: Streamline your hiring process by enhancing job descriptions, utilizing diverse recruitment channels, and incorporating technology to attract and retain qualified candidates.
Serial shoplifters are set to be banned from shops and prosecuted as part of plans for the first national database of repeat offenders. Retailers including Morrisons, M&S, Tesco, Boots, Primark and Greggs are uploading photos, CCTV and personal data on all of their repeat shoplifters to the database that will be shared with the police, The Telegraph reported.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Key Takeaways Understanding Local Marketing: Local marketing is essential for small businesses, enhancing visibility and fostering strong community connections. Targeting Local Customers: Focusing on local demographics allows businesses to tailor their messaging, boost customer loyalty, and improve retention. Benefits of Local Marketing: Key advantages include stronger community relations, cost-effective strategies, increased brand awareness, and targeted customer acquisition.
The news that AF Blakemore is investing £4.5m in cutting prices to independent retailers while radically revamping its rebates scheme signals a renewed ambition from the UK’s largest Spar wholesaler to grow its independent base.
One of Star Micronics’ most impactful objectives is to provide customers with products and services that meet their needs today and anticipate the tech trends of tomorrow. We listen to stakeholders, explore options, and develop with the overarching goal of making businesses more efficient. This is Star’s spirit of “always leading, always innovating.
When arguing the case for independent convenience stores and their vital importance to local communities, it’s always tempting to reach for the nuclear button, telling politicians and policy-makers that the sector faces total obliteration if, for example, cigarettes need to be sold in plain packaging,… This story continues at Cracks start to show | Editor’s comment Or just read more coverage at Talking Retail
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
When businesses need to bundle products or secure packages for shipping, choosing the right banding machine is crucial for operational efficiency and cost management. So, what’s the difference between paper and plastic banding machines? The main difference lies in the banding material they process: paper banding machines are designed specifically to apply paper straps.
A leading provider of insurance for small businesses has added its voice to the warnings that increased costs from national insurance, inflation and business rates are putting more companies under severe financial pressure.
Majestic, the UK’s largest specialist wine retailer, has kicked off the summer in style by opening the doors to its newest store in Thame. The 1,680 sq ft store is perfectly placed in the heart of the popular High Street, just a stone’s throw from Waitrose, Sainsbury’s and a host of bustling bars and restaurants. Majestic has taken on the unit previously occupied by Newitt’s of Thame, a much-loved butcher that was famous in the local community and beyond for its award-winning pies and meats.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Key Takeaways Understand the Comic Book Market: Familiarize yourself with different comic book types like single issues, trade paperbacks, and graphic novels to tailor your sales strategies effectively. Target Audience Analysis: Analyze your audience’s demographics, interests, and buying behaviors to enhance customer engagement and maximize sales. Quality Assurance: Ensure high-quality editing and appealing artwork in your comics to enhance marketability and foster customer loyalty.
Almost 40 people have been reported to the Procurator Fiscal in just over a month in connection with shop theft and other retail offences across West Lothian, Scottish police reported this week.
Small business owners across the nation may soon see significant changes in tax and regulatory policies, as the House Committee on Small Business advances a potentially game-changing piece of legislation known as the “One Big Beautiful Bill.” Currently championed by Congressman Roger Williams (R-TX), the proposed bill is framed as a targeted pro-growth strategy intended to reinvigorate Main Street’s economy after years of financial strain, including inflation and strict regulat
On 12th May, FARM Rio debuted at Selfridges, London, with an immersive pop-up experience created in collaboration with the Brazil-based, internationally acclaimed design studio Estúdio Campana. Following the huge success of the Pop-Up in the space, the residency has been extended until the end of July 2025. More than just a retail space, this initiative is driven by a deep sense of purpose and shared values, as it highlights the beauty of Brazilian heritage, commitment to nature, and the transfo
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Asos and adidas Originals have launched a new exclusive womenswear collection, marking a milestone moment in the long-running partnership between the two fashion giants. Debuted on the catwalk in London last night, the collection will officially launch online on Tuesday 15 July. Designed by Asos’ in-house team, it draws inspiration from classic adidas pieces while incorporating trend-focused silhouettes and contemporary styling.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Fugo has partnered with digital asset management platform Canto to launch a new integration that connects brand libraries directly to in-store digital signage, eliminating the need for versioned file exports, manual uploads, or patchwork workarounds.
Legion Technologies , a leading innovator in workforce management (WFM), today announced the appointment of Marcus Beaver, who joins as Strategic Advisor to the CEO, to support the business as it scales and expands across the United Kingdom and Europe. Recognised as a leader in the Human Resources and Payroll technology and services sectors, Marcus was most recently the Country Leader for UK & Ireland at Strada, a leader in Payroll and human capital management (HCM) services.
Small business owners looking to make a meaningful impact in their communities have newfound support from a powerful partnership between Global Citizen and PayPal. The two organizations recently announced the launch of the Global Citizen and PayPal Small Business Impact Awards, a program designed to recognize and reward entrepreneurs who are actively driving positive social or environmental change.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Millennials and Gen Z are reshaping the internet—not just in how they consume content, but also in how they challenge the traditional limits placed on digital access. These generations expect far more than just functionality from the platforms they use; they want freedom, personalisation, and the ability to connect globally without restrictions. Their influence is shifting the internet away from closed systems and toward a more open, user-driven digital environment.
Today, lululemon opens its doors in Heathrow Terminal 5. Marking an exciting milestone, it is the first lululemon store in a European airport. lululemon is known for its athletic and lifestyle apparel, footwear and accessories – all created with the filter of high performance x high style to support a wide range of activities including yoga, running, training, tennis, golf and everyday movement.
Asda has rolled out a raft of new family leave benefits for its 140,000-strong workforce, doubling paternity leave and significantly enhancing support for parents, carers and colleagues experiencing pregnancy loss. The supermarket giant has extended maternity and adoption pay for hourly colleagues from 12 to 26 weeks, and doubled paternity leave from two to four weeks at full pay.
A significant legal blow has struck the small business community in Illinois as a federal jury convicted a businessman for orchestrating a fraudulent scheme involving over $55 million in loans, including relief funds from the Paycheck Protection Program (PPP). This case not only highlights the crucial need for robust compliance but also serves as a stark reminder of the potential repercussions of engaging in or being associated with fraudulent activities.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
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