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Exploring the Different Types of Store Formats for Retail Success

Small Biz Trends

Discount retailers focus on affordability, and specialty stores cater to unique interests. Next, let’s explore how department stores and chain stores fit into your shopping strategy. Discount retailers provide affordable products, targeting budget-conscious shoppers while often hiring entry-level employees.

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Matsuya’s director Takehiko Furuya on the department store’s digital launch

Inside Retail

Japanese department store Matsuya has introduced a digital platform with a click-and-collect service including tax refunds in a bid to tap into the growth of international tourists. Established in 1874 as a kimono retailer, Matsuya Co operates department stores in Tokyo’s Ginza and Asakusa districts.

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Myer’s strategic moves suggest the future of retail is consolidation and loyalty

Inside Retail

Wirth’s leadership has focused on in-store enhancements, customer loyalty, and curated brand partnerships, helping Myer adapt to and anticipate market shifts,” she added. In his view, successful brands are those that answer the customer’s question, or in other words, meet the customer’s demand. “If

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Mass brand premiumisation; a promising brand strategy?

Retail Focus

Retail Consultant | Published author | Visiting lecturer Mass brand premiumisation has emerged as a pivotal trend in recent years, with brands striving to secure higher-value market segments while retaining their broad consumer appeal. Above all, it serves as a means to enhance their market positioning.

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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

CX initiatives are often led by marketing or operations teams without strong ties to financial outcomes, leading to underinvestment or disjointed execution. Pressure to hit short-term sales targets that often overshadows long-term experience investments. What leads them there: Pressure.

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How retail narratives shape customer experience and brand loyalty

Inside Retail

Back in 1947, De Beers launched what would become one of the most influential marketing campaigns ever: A Diamond is Forever. The company reported a 10 per cent drop in sales in North America, its largest market, and an 8 per cent decline in direct-to-consumer sales. De Beers objective was super simple. This is a critical lesson.

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Apple, Macy’s and IKEA Rank High in Innovation but Social Impact Scores are Mixed

Retail TouchPoints

What people think about when they focus on retail innovation is the tech side of the business — next-generation marketing tools, cutting-edge last mile vehicles, frictionless checkout — but there is still plenty of innovation happening in the more foundational strategies of running a retail business. Its Aii of 78.8