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Retail Returns Increased to $761 Billion in 2021

VMS

The most common types of payment used during the original purchase that led to a return were credit cards (22.78 Its performance-improvement solutions yield measurable results with significant return on investment among retail store, ecommerce, and inventory functions. percent), apparel (12.2 percent), cash (12.69

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Organized Retail Crime is on the Rise, but AI Can Stop This Troublesome Trend

Retail TouchPoints

According to the 2022 Organized Retail Crime Survey from the National Retail Federation, in partnership with Appriss Retail and the Loss Prevention Research Council, for every $1 billion in revenue that a U.S. retailer makes, more than $700,000 is lost due to ORC.

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As Nordstrom is betting on services to provide a great customer experience.