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More than plexiglass: Experts weigh in on rising retail crime rate in US

Inside Retail

Shoplifting has been costing it millions of dollars in lost sales, and this year, it will close 20 stores in 11 states. Ladd noted that Whole Foods Market, CVS Pharmacy, Aldi US and Save A Lot have also closed stores in Chicago and other locations because of continued losses and rising crime.

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Retail Returns Increased to $761 Billion in 2021

VMS

With more than 20 years of retail data science expertise, the company’s Software-as-a-Service (SaaS) platform generates advanced analytical insights and real-time recommendations that help drive action throughout the organization, including operations, finance, marketing, and loss prevention.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? How can we better integrate the latest anti-theft technologies and loss-prevention research into our store designs from the outset?

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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

All a customer has to do is take a photo of the shoe they want to try on then staff can view the customer’s location in the store in order to bring them their requested item. Customers can also simply touch the smart mirror located inside of their fitting room to request different sizes and colours.

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Retail crime: Why foiling shoplifters takes a team effort

Inside Retail

Customer theft has long been recognised as retailers’ primary source of loss, accounting for about half of all crime-related losses. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.