article thumbnail

Generative AI for Personalized Service and a Competitive Edge in Ecommerce

Retail TouchPoints

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. With AI, brands can analyze customer behavior across shopping channels to provide highly customized product suggestions. The possibilities appear to be endless.

article thumbnail

12 Stockroom Organization Ideas and Guidelines to Implement in Your Retail Store

Retail Times

It’s where your management office will be located, where you’ll receive shipments, where your staff will first discover the exciting new inventory, and where your extra stock will live. Manage it right, and the stockroom will help you run a tight ship. Once she “ found a dead mouse in a ‘return to vendor’ pile!” .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail technology for building recession resilience

I Vend

Flawless inventory managementinventory sitting in the warehouse represents a cost to retailers; a cost that can be managed down if stock turns can be increased. Online/offline integration – shoppers want the choice to shop via ecommerce solutions, brick and mortar, or a combination of the two.

article thumbnail

In-store shopping is far from dead – but the phygital world beckons retailers

Inside Retail

The appeal of in-store shopping in a thriving e-commerce era is not diminishing – but it is evolving, according to new research commissioned by technology company Lightspeed and Inside Retail. “It The report showed that customers expect both greater convenience and additional services from shopping in-store rather than online.

Shopping 246
article thumbnail

Breaking Barriers: How Brick-and-Mortar Retailers can Deliver Exceptional Customer Experiences

Retail TouchPoints

People have been saying “Retail is dead” for several years now. No, retail isn’t dead. Bad retail is dead. Manage your Inventory Exceptionally Well Online shopping has taught customers to expect near-instant gratification, and not having a product available for customers to buy when they want to buy it is the opposite of that.

article thumbnail

Revealed: How retailers can satisfy consumers facing cost-of-living challenges

Inside Retail

Choco Up’s founder and CEO Percy Hung says e-commerce has revolutionised the way consumers shop with today’s shoppers demanding personalised experiences, seamless transactions, and swift delivery – all while expecting exceptional value and quality. Finding out it’s unavailable feels like a dead end.

Consumer 130
article thumbnail

4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

This includes everything from storing inventory, processing orders, picking stock, shipping packages, and delivering orders to the end consumer. Firstly, a BOPIS model simply pushes the optimization burden to the individual stores — as consumers tend to check individual store stock before ordering.