Inside Retail

MAY 27, 2025

Despite heavy investment, customer retention hardly improved. After doing a deep dive into data, they discovered that a whopping 80 per cent of customer frustration stemmed from long queues. A simple content overhaul reduced returns by 22 per cent and boosted both CX and profitability.

Returns 130

Returns Beauty and Health Checkout Store Layout 130

Inside Retail

MARCH 28, 2022

Know your Return on Advertising Spend (ROAS). Attribution has also been made more difficult due to recent Apple iOS upgrades, which have limited the ability for businesses to effectively reach and engage their target audiences on Facebook and Instagram. No metric is an island.

Advertising 130

Advertising Customer Retention Drop-Shipping Merchant Services 130

I Vend

MARCH 14, 2022

Shoppers are also returning in their droves to brick and mortar shopping – PWCs’ 2021 Global Consumer Insights Pulse Survey found that almost half the respondents now visit physical retail stores, with 75% planning to do so. That is a massive step towards beating competition and taking a bigger share of the optical retail pie.

Customer Retention 98

Customer Retention Department Stores Discount Store Target Market 98

CJ Retail Solutions

AUGUST 5, 2024

Physical stores need to provide distinctive and captivating experiences in order to draw in and keep customers as e-commerce grows. Retailers can create a compelling brand identity that appeals to their target market with the help of well-done in-store marketing. Making the Most of Chances.

Visual Merchandising 52

Visual Merchandising Marketing Promotions Target Market 52

CJ Retail Solutions

AUGUST 26, 2024

KPIs help retailers improve their marketing strategies so they can more effectively target their audience by providing insights into the behavior, preferences, & purchase patterns of their customers. Moreover, KPIs help to match marketing initiatives with overarching company goals.

Marketing 52

Marketing Visual Merchandising Inventory Turnover Store Layout 52

Storis

MARCH 21, 2023

In fact, research shows that with follow-up or targeted marketing, approximately 20% of originally unsold guests can become converting customers. Likewise, the goal of retailers today shouldn’t be a singular sale, but rather customer retention. First-party data is increasingly important.

Home Furnishings 52

Home Furnishings Checkout Customer Retention Shopping 52

Storis

MARCH 21, 2023

In fact, research shows that with follow-up or targeted marketing, approximately 20% of originally unsold guests can become converting customers. Likewise, the goal of retailers today shouldn’t be a singular sale, but rather customer retention. First-party data is increasingly important.

Home Furnishings 52

Home Furnishings Checkout Customer Retention Shopping 52