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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

JANUARY 17, 2023

Awareness, appeal and adoption remain low overall and squeezed tech and marketing budgets are likely to be directed towards excelling at the fundamentals – having the right product at the right price, in the right channel at the right time for the right customer. . Marketplaces enjoyed a surge in 2022 and this trend is likely to continue.

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