article thumbnail

How to Make Sense of the Complex Modern Grocery Retail Landscape 

Retail TouchPoints

Grocers that convince customers to become loyalty card holders, for example, will achieve levels of customer retention that restaurants don’t often see. With that loyalty card, customers can find personalized offers in-store that ease and enhance the shopping experience. Hyper-personalization is also on the rise.

article thumbnail

Jason & Scot Show Episode 269 – Amazon and Instacart get new CEOs, other news

Retail Geek

Jason: [4:20] Yeah no I think your speculation is probably spot-on you know groceries a tough business to make money like in way instacart isn’t really a grocer that are. Like I of course want and expect to be able to put my promotional materials in that box and that you know figuring out all of that kind of thing.