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Virtual Queues: The Waiting Isn’t the Hardest Part

Retail TouchPoints

A typical retail employee might be asked to provide customer service expertise all over the store, fulfill online orders, answer phone calls, stock inventory and, yes, manage a physical queue. Customers engage with a virtual queue almost as soon as they scan a QR code or check in at a kiosk.

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Why Do You Need Business Intelligence for Your Retail Business?

RETAIL MANAGEMENT SOFTWARE

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Increase Customer Retention Rate.

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What is Barcode Technology, and How Does It Impact Retailers?

Star Miconics

Customers can present a barcode on their smartphone at a counter or kiosk for fast order fulfillment. In addition to increasing efficiency and order accuracy, these tools drive employee satisfaction, customer retention, and positive reviews.