Remove Customer Retention Remove Employee Engagement Remove Promotions Remove Shopping
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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Consider the immersive 3D billboard Fortnite x Balenciaga launched in key markets to promote their partnership. Inflation and the threat of a recession are bringing discounts to the forefront.

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Guest Post: Unlock the Secret to Exceptional Customer Service Productivity

Hyken

In today’s digital world, customer service productivity is more important than ever. With the rise of online shopping and e-commerce, consumers increasingly turn to chat and email-based tools to contact companies with questions, concerns, and complaints. This can increase customer retention and loyalty, which can benefit businesses.