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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

Customer acquisition costs online have reached unprecedented levels, which means marketing leaders are trying to diversify their toolkits. However, brands cannot underestimate the importance of implementing a compliant and transparent process for collecting and using customer data. . Stand Out Beyond Free Shipping .

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A Generational Analysis of Today’s Home Improvement Customers

Retail TouchPoints

134% more likely to anticipate making a garden or outdoor purchase. They’re more likely than the average consumer to indicate they’re shopping for outdoor furniture, mattresses, kitchen appliances, bed and bath goods and garden items. They may not have a car, so providing great online shopping experiences is key.

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Royal Mail offers new parcel drop off and collection experience to consumers by adopting Quadient’s open locker network in the UK

A1 Retail

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels and a major global open locker network operator, has announced that Royal Mail has joined the Parcel Pending by Quadient Open Locker Network under a multi-year contract.

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Technology, trends and key takeaways from NRF’s Big Show

Inside Retail

After so much Covid-19 disruption and damage, the National Retail Federation’s (NRF) Big Show returned to the Big Apple with an equally big bang last week. In-store innovation Retailers continue to overhaul legacy systems and integrate in-store tech at pace, with one goal – a seamless customer experience.

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The Retail Technology Show announces the shortlist for its 2024 Innovation Awards

A1 Retail

Flip (stand 6K38 ) – An employee experience platform, retailers including McDonald’s use Flip ’s white-label app to reach and rally their retail workforce, from head office to the shop floor, to improve operations and customer experience.

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Hitting the Brick-and-Mortar Mark While Blending Ecommerce Convenience into Design

Retail TouchPoints

Retailers today are searching for the perfect blend of brick-and-mortar retail and ecommerce synergies, yet this formula is different for every brand, location and customer. Implementing solutions for warehouse logistics allows companies to receive and ship items faster, ultimately making their processes more efficient.

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‘Like a ghost town’: Retailers react to the Omicron wave

Inside Retail

Foot traffic is down in CBDs and shopping centres as consumers return to working from home. Since we reopened in mid-October, it [had been] buzzing – lots of excitement, lots of people enjoying being outdoors. At some stage, we do need to return to normal, and we must live through the impacts, so we can get to the other side.