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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

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A Crisis Will Always Find A Supply Chain’s Weakest Link

Retail TouchPoints

Retailers must consider how to utilize decentralized stores for omnichannel fulfilment — but in a much more efficient manner, possibly through dark stores, should retailers be forced to permanently close any store locations. The Role Of Technology Going Forward.

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VMSD’s 2021 Designer Dozen: Future Proofing

VMS

Nominated by their peers, these multidisciplinary designers, architects and visual merchandisers have demonstrated a dedication to design excellence as well as a commitment to advance the customer experience at retail in ways we are only beginning to imagine. Most days I’m consumed with space planning or reviewing drawings.

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How Interior Define ‘Democratizes Customization’ with Digital Tech and Localized Sales

Retail TouchPoints

Those local “feet on the ground” (digitally speaking) also help Interior Define test a market’s readiness for new brick-and-mortar locations. Last year because of the pandemic, the company postponed plans to open several new physical locations, instead launching a series of regionally focused digital stores.

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