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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

Foot Locker has unveiled its new store format, which includes a communal sneaker try-on area to facilitate “sneaker culture” conversations and technology that provides store associates with omnichannel inventory availability data. The retailer plans to use learnings from this store, located in the Willowbrook Mall in Wayne, N.J.,

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Theatro 2023 Retail Customer Experience Survey

Theatro

adults to share their experiences and views on the current state of in-store retail. Here are the results of our retail customer experience survey. Key Findings Americans prefer shopping in retail stores to shopping online, for reasons like being able to see and feel products before buying them. adults on Jan.

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Foot Locker unveils new reinvented global store concept

Retail Focus

(NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores.

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The retail rebound and the role of digital

Retail Focus

Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. And they must build first-class customer experiences – both online and in physical stores – responding to permanent changes in shopping habits. Consumer spending shifted online.

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The Post-COVID Store: How to Tap the Pent-Up Need for Interaction Without Sacrificing Safety

Retail TouchPoints

The return to brick-and-mortar will be a slow, steady process, and preparing stores for the great return will be as much about making shoppers comfortable as it will be about enticing them back. Cleanliness Will be Just as Important to Returning Shoppers.

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The height of fashion – the brick and mortar revival

I Vend

After two years of lockdowns and closed stores, restrictions seem to be over in many countries. Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping.

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10 Ways to Keep Customers from Leaving Your Store Empty-Handed and Boost Your Profitability

V Count

Lack of Assistance : Finally, the availability and visibility of store assistants play a crucial role in a customer’s shopping experience. This is particularly important because customer service often directly impacts a customer’s perception of the business.