Retail TouchPoints

AUGUST 11, 2020

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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Checkout Store Layout Payment Services Kiosk 222

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. 1: Regular Audits Conducting regular in-store audits allows brands to physically verify that stores are adhering to the planned layouts.

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Store Layout Promotions Customer Experience Inventory Management 145

Retail TouchPoints

MARCH 18, 2021

The retailers that really invested in buy online, pick up in-store (BOPIS), shops-within-shops in larger footprint locations or even experiential retail — those retailers really started to thrive during this time,” said Joe Scaretta, Co-CEO and Founder of CS Hudson in an interview with Retail TouchPoints.

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Retail TouchPoints

FEBRUARY 21, 2024

As part of HHP (Health Hospitality Partners), a healthcare amenities company, Hydra Health has implemented its experience model inside the Geisinger Henry Cancer Center in Wilkes-Barre, Pa. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We

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Retail TouchPoints

JANUARY 25, 2023

Most customers prefer to see a product in person before they make a buying decision, especially if the product is expensive, technical, or has multiple options. Forrester and Shopify found that more than half (54.5%) of holiday 2022 shoppers planned to visit brick-and-mortar stores for this reason.

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Store Layout Sporting Goods Consumer Location 226

Wiser

APRIL 26, 2022

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. Done well, it can improve customer experiences, boost sales, and increase overall product visibility. 3: Customer Loyalty. Customers want to feel important.

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Visual Merchandising Loss Prevention Customer Experience Promotions 146

I Vend

MARCH 9, 2022

In this article, we’ll explore the ‘back to the store’ phenomenon, and how fashion retailers can position themselves to welcome shoppers back to an amazing in-store customer experience. But for many, the screen was a poor substitute for the store, they’re returning to brick and mortar in their droves.

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Fashion Point of Sale Customer Experience Returns 98

365 Retail

NOVEMBER 1, 2023

First impressions count , and a meticulously planned exterior can speak volumes about the quality and ethos of your retail business. The sight lines of your store also merit serious consideration. Your window display serves as a teaser for what customers can expect inside. Natural light should not be overlooked.

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Store Layout Promotions Customer Experience Shopping 97

V Count

MAY 6, 2024

Lack of Assistance : Finally, the availability and visibility of store assistants play a crucial role in a customer’s shopping experience. This is particularly important because customer service often directly impacts a customer’s perception of the business.

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Payment Services Checkout Store Layout Returns 52

V Count

MAY 21, 2024

The demand for people counting sensors and visitor analytics is growing for businesses with physical locations. For those unfamiliar with the subject, people counting refers to systems businesses use to track foot traffic, increase revenue, reduce costs, and understand their customers’ preferences. What is BoostBI?

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Marketing Customer Experience Target Market Management 52

V Count

MARCH 6, 2024

Attracting customers to your physical store and persuading them to purchase your products is a complex and multifaceted task that requires careful consideration and strategic planning. One of the key factors to consider is the optimization of traffic flow within your store.

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Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

Attracting customers to your physical store and persuading them to purchase your products is a complex and multifaceted task that requires careful consideration and strategic planning. One of the key factors to consider is the optimization of traffic flow within your store.

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Shopping Advertising Checkout Store Layout 52

Inside Retail

MAY 31, 2023

Some of them are tried and true, such as store layout and design, customer service and convenience. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Don’t be complacent in this area.

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Store Layout Promotions Customer Experience Marketing 334

V Count

FEBRUARY 9, 2024

In today’s competitive market, car dealerships are compelled to offer exceptional customer service, an engaging buying experience, and comprehensive post-purchase services to cultivate a positive reputation for their brand. A negative customer experience, particularly after the purchase, can lead to a decline in sales over time.

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Retail TouchPoints

OCTOBER 31, 2023

Sadly, in addition to imagining how people will shop the store, designers need to think harder about how they might steal from it, too. That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras?

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Loss Prevention Sporting Goods Customer Experience Store Layout 270

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store. If you can directly address their needs and wants, you can personalize the customer experience at your establishment and improve the overall visitor experience.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Inside Retail

JUNE 30, 2021

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

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Department Stores Merchant Services Outdoor Shopping 246

V Count

MARCH 20, 2024

This wealth of data is a goldmine for strategic decision-making, providing businesses with key insights that can drive growth and improve customer experiences. Essentially, the use of people counting technology is crucial if you operate any physical location, which can range from an outdoor venue to a building.

Store Layout 52

Store Layout Customer Experience Shopping Outdoor 52

V Count

MARCH 20, 2024

This wealth of data is a goldmine for strategic decision-making, providing businesses with key insights that can drive growth and improve customer experiences. Essentially, the use of people counting technology is crucial if you operate any physical location, which can range from an outdoor venue to a building.

Store Layout 52

Store Layout Customer Experience Shopping Outdoor 52

Wiser

NOVEMBER 7, 2022

Behind every customer experience is a story. What led them into your store? Optimize Your Store Layout and Shelf Space. Shopping in your store should feel intuitive for the average consumer. If there is a product that they need, it should be easy for them to find it and the location should make sense.

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Store Layout Promotions Checkout Shopping 146

Retail Next

FEBRUARY 27, 2020

According to a report by Verizon.com , 77 percent of retailers in the market expect IoT and its applications to improve their customer experience. Connected customers. IoT enables retailers to provide better custom offers to customers. IoT takes inventory management and demand-supply planning to the next level.

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