Remove Customer Experience Remove Kiosk Remove Location Remove Store Layout
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Circle K Will Retrofit Stores To Pilot Autonomous Checkout

Retail TouchPoints

Circle K will pilot a touchless autonomous checkout solution in one of its Phoenix locations and plans to add the technology to other store locations. In the pilot store, shoppers can pay via a smartphone app for a completely touchless experience, or pay with cash or a card at a kiosk or traditional POS station.

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The Signs of Bad Shopping Experiences and How to Mitigate Them Using Digital Surveys

Retail TouchPoints

Communication between your customers, employees and external stakeholders holds the power to unlock discrepancies between departments and show where your business model may have room for improvement to create a more seamless customer experience. How to Track a Customer’s Bad Shopping Experience.

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How Hydra Health is Transforming the Hospital Gift Shop

Retail TouchPoints

Design concepts and even merchandise assortments are further customized based on the facility’s geographic location. Hydra Health uses (and will continue to use) data to inform which models work and where there is future opportunity for experience innovation. Although we want to be a hub, we can’t reach every area now.”

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The Secret to Safe, Profitable Pandemic-Era Retail? Look to Video Analytics

Retail TouchPoints

The systems can send alerts whenever the store occupancy limit has been reached or there’s a high concentration of shoppers in the same location. This empowers businesses to respond immediately to keep their customers safe and comfortable. Social Distancing. Contact Tracing. They must also find a way to stay in the black.

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The Impact of AI Technologies on Retail: Examining Benefits and Transformations in Shopping

V Count

Then, we’ll talk about how all types of retail businesses can use AI, from improving inventory management to customizing customer experience. This will provide a comprehensive guide for those in the retail industry who are contemplating the use of AI to enhance their business processes and customer experiences.

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The Future Of Retail Real Estate: Adapting To E-Commerce Trends

Retail Minded

By analyzing historical data and market trends, retailers and property owners can better understand customer behavior, preferences, and buying patterns, allowing them to tailor their offerings to meet customer needs better. Another strategy is to create compelling, immersive in-store experiences that cannot be replicated online.

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How to build a bricks-and-mortar store that attracts and retains customers

Inside Retail

Some of them are tried and true, such as store layout and design, customer service and convenience. Using these techniques, retailers can create a positive and engaging shopping experience for their customers, build strong relationships, and drive sales growth over time. Don’t be complacent in this area.