Remove Customer Experience Remove Grocer Remove Shrinkage
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While tech giants have their heads in the clouds, this is why other retailers don’t need to follow suit

A1 Retail

Loss prevention teams call this inevitable outcome “external shrinkage”. Which is why it is so encouraging to see retailers utilising new technology to reduce the impact of shrinkage. Grocers especially can struggle to overhaul operations when their services are needed every day of the year. The industry limits.

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In pictures: The 12 best store openings of 2024

Retail Gazette

M&S said: Shoppers looking for style advice will be assisted by the 35-strong team of customer experience visual stylists who are on hand to provide help with fittings and outfit building. It also offers a small beauty range, as well as click and collect services.

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