Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer

Inside Retail

SEPTEMBER 12, 2024

Elysha Sullivan: The renovation of our Melbourne Central store demonstrates Sephora’s commitment to enhancing the customer experience through an innovative shopping environment that merges physical and digital elements. IR : What are some of the noticeable changes and/or additions to the store layout?

Store Layout

Retail TouchPoints

OCTOBER 24, 2023

For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level. With a more efficient process in place, employees could focus less on picking and packing items and more on customer service, boosting both employee and customer satisfaction.

Store Layout

Retail TouchPoints

JULY 16, 2020

Standing out in a post-COVID-19 environment means rethinking the retail experience and environment. They’re using the store layout itself to make social distancing feel automatic and unobtrusive. “I

Returns

Retail Focus

MAY 1, 2024

“As we continue progressing against our Lace Up Plan, this inventive retail experience delivers on our promise to power up the portfolio, while providing an unparalleled, omni-focused customer experience.”

Store Layout

Retail Focus

SEPTEMBER 5, 2024

Here, Retail Focus sits down with several experts in this field to find out more about the key benefits of adopting AI within retail settings and how shops and stores of all shapes and sizes can utilise this technology to improve both their own operations and the customer experience.

Payment Services

Retail Focus

OCTOBER 25, 2023

This transformation can be dissected into several distinct stages, often referred to as disruptions, in which retailers competed on multiple fronts: for physical space, consumer attention, and innovative store layouts and designs. Retail’s evolution has not been limited to the customer-facing aspects.

Department Stores

Retail Gazette

JUNE 25, 2024

Retail Gazette takes a look at the retailers revamping their store estates this year. EE Telco giant EE is continuing the roll out of its new retail-focused format after pivoting the business to focus on “fulfilling all our consumer tech needs”. into upgrading and improving 20 stores in the Greater Manchester area.

Supermarket

Retail Minded

JULY 6, 2024

Product The product must fulfill a need or desire for your customer, making it the foundation of your retail operations. In the retail business, whether it’s a physical store or an online retail outlet, the product is what draws customers in and keeps them coming back. What Are the 4 Ps of Retail Management?

Payment Services

Retail Minded

FEBRUARY 21, 2023

Retailers are leveraging new technologies like augmented reality and virtual reality to create more engaging, interactive experiences, allowing customers to “try on” products virtually and see how they would look in their homes or businesses.

Store Layout

CJ Retail Solutions

AUGUST 29, 2024

Implementing multi-sensory marketing strategies in your retail space can be achieved through careful planning and consideration of the customer experience at every touchpoint. People are more likely to create strong, favorable associations with an experience when they come across a brand or product that appeals to a variety of senses.

Marketing

Retail Next

FEBRUARY 27, 2020

According to a report by Verizon.com , 77 percent of retailers in the market expect IoT and its applications to improve their customer experience. Connected customers. IoT enables retailers to provide better custom offers to customers. Demand-based warehouse fulfillment.

Checkout

Inside Retail

JUNE 30, 2021

IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? The demand for personalised customer experiences has increased. This means stores providing and recommending what the customer needs, when they need it, with the power of data and AI.

Department Stores