Retail TouchPoints

OCTOBER 15, 2021

There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. When brands and retailers try to bring extended sizing to market, they need to determine how many SKUs they need to allocate to specific stores to accommodate in-store shopping and online fulfillment.

Consumer 289

Consumer Merchant Services Markdowns Fulfillment 289

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail TouchPoints

AUGUST 4, 2020

Given the high demand, retailers could have moved quickly to deliver full containers of toilet paper alone directly to their larger stores that have more storage capacity, as well as increased the amount of shelf space devoted to toilet paper. With a change in demand by product, we saw a concurrent change in demand by fulfillment channel.

Fulfillment 162

Fulfillment Supply Chain Management Space Planning Returns 162

Retail TouchPoints

MAY 17, 2021

“We want all of our customers to have access to a design specialist who can walk them through the process. We find that when we do that, our conversions go up, our average order size goes up, our NPS scores go up and our return rates go down.”.

Shipping 152

Shipping Clienteling Planning Location 152