Retail TouchPoints

OCTOBER 15, 2021

There is no standardization across the industry and inconsistent sizing leads to markdowns and returns. Eventually, these very necessary changes will affect every stage of the manufacturing, supply chain and fulfillment processes, and even the customer experience.

Consumer 290

Consumer Merchant Services Markdowns Fulfillment 290

Retail Next

APRIL 1, 2021

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

V Count

MAY 5, 2021

This metric can be used when planning your store layout. Improve space planning & store layout. With the customer retention rate metric, you can tell the number of your store’s returning customers. This can be an excellent way to gauge customer service, product performance, and customer loyalty.

Net Profit 52

Net Profit ATV Customer Retention Store Layout 52

Retail TouchPoints

AUGUST 4, 2020

Given the high demand, retailers could have moved quickly to deliver full containers of toilet paper alone directly to their larger stores that have more storage capacity, as well as increased the amount of shelf space devoted to toilet paper. Retail will not return to the “normal” that we were all used to.

Fulfillment 189

Fulfillment Supply Chain Management Space Planning Returns 189

Retail TouchPoints

MAY 17, 2021

“We want all of our customers to have access to a design specialist who can walk them through the process. We find that when we do that, our conversions go up, our average order size goes up, our NPS scores go up and our return rates go down.”.

Shipping 161

Shipping Clienteling Planning Location 161