Remove Customer Experience Remove Fulfillment Remove Retail Trends Remove Supermarket
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More Private Label, Smaller Store Footprints: How COVID-19 Is Accelerating Existing Retail Trends

Retail TouchPoints

Interest in private label products, from supermarket-branded foods to Amazon Basics hard goods, have been on the rise for the past several years. Retail was already shrinking in terms of floorspace: total square footage dropped by 4.4%. With nearly 60% of retail square footage in the U.S.

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Staying Competitive: Keeping Up With Amazon

Rangeme

Now retailers are doubling down on AI for faster processes that make the customer experience more convenient. Walmart added AI to its fulfillment processes to fill online orders faster. Walmart to build local fulfillment centers at dozens of stores. Supermarket News. Supermarket News. TechCrunch.

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Retailers Focus On Customer Experience With Store Remodelling

Rangeme

Many retailers are focusing on how they can offer customer experiences rather than simply serving as transactional venues. This could mean a superior product-discovery experience – with an app to help customers navigate the aisles or product grouping that mirrors the online experience. New world, new space.

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The Future of Retail: 9 Ways Alibaba is Redefining Retail Stores

Indigo 9 Digital

A Hema supermarket in China. By Tricia McKinnon If you want to know what the future of retail looks like perhaps it’s time for you to take a trip to China. China is considered to be two to three years ahead of the United States when it comes to merging digital with offline retail. Stores as fulfillment centres.

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Alibaba’s Strategy, 6 Things to Consider

Indigo 9 Digital

New Retail is an initiative aimed at connecting online and offline retail and digitizing stores to provide a better customer experience. While online shopping definitely accelerated in 2020, saying physical retail is more or less obsolete is not true,” said Nishtha Mehta, a China-based corporate innovation coach. “In