Retail TouchPoints

SEPTEMBER 25, 2023

Retail TouchPoints (RTP): How are the increasing demands for fast fulfillment affecting supply chains? That increases the need for [domestic] storage locations, including warehouses and retail stores that are close to where your markets are. What you offer [in terms of fast fulfillment], and to whom, is very important.

Returns 299

Returns Supply Chain Management Fulfillment Customer Experience 299

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. Last year, it implemented several self-checkout stations for its market concessions.

Checkout 240

Checkout Customer Experience Merchandise Store Consumer 240

Retail TouchPoints

JANUARY 20, 2021

As you walk through the mattress store, all you see is what seems like miles of white bedding and seemingly identical products. You feel your head begin to pound as you try to assimilate the barrage of messaging throughout the store. Unfortunately, similar customer experiences are everywhere.

Customer Experience 269

Customer Experience Fulfillment Consumer Marketing 269

Retail TouchPoints

AUGUST 19, 2022

Hand: In times like this, when retail stocks are losing market size and inflation is killing profits, a retailer will delay purchases of technologies that don’t necessarily need to be replaced — things like mobile phones, PCs and other hardware that carry a high cost. But has it changed their priorities at all?

Consumer 253

Consumer Shipping Management Merchandise Store 253

Retail TouchPoints

MARCH 11, 2024

However, this is contradicted by the fact that Gen Z use stores for clothes more than millennials, although those physical locations may be more about a 24-hour pop-up than a four-story, stone-clad traditional department store. Dave Howard is a Senior B2B Growth Marketing Strategist for Intellias.

Consumer 244

Consumer Department Stores Merchandise Store Advertising 244

Inside Retail

NOVEMBER 28, 2021

It gives small and medium businesses easy access to an all-in-one e-commerce platform that seamlessly connects their business with shoppers, providing an enjoyable customer experience that keeps them coming back. The interface for our operations team in fulfilling orders is a complete breeze. It’s come out really well,” he says.

Merchandise Store 264

Merchandise Store Customer Experience Fulfillment Management 264

Retail TouchPoints

MARCH 2, 2021

It was the kind of “-geddon” that could be seen coming from a mile away — a perfect storm combining an ecommerce boom; retailers, fulfillment centers and shipping providers that were already stretched thin by a global pandemic; and the historically hectic holiday season looming.

Returns 287

Returns Merchant Services Drop-Shipping Consumer 287