Remove Customer Experience Remove Finance Remove Merchant Services Remove Supply Chain Management
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For the pandemic-hit fashion industry, the future is digital

Inside Retail

Fear of the unknown customer can backfire. New customers are a major growth engine for retailers, but many merchants view first-time online shoppers as high-risk due to their unfamiliar behaviour and lack of purchase history. A sudden influx of new customers can mean a bump in revenue – or a wave of fraud or policy abuse.

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With ChatRhino, Chinese e-commerce giant JD.com aims to bring AI to retail

Inside Retail

The AI model – which is the same type of technology used to train chatbots like ChatGPT – is designed to address challenges in sectors such as retail, logistics, finance, health, and urban planning, by leveraging a mix of 70 per cent generalised data and 30 per cent native intelligent supply chain data.