Theatro

JANUARY 25, 2023

adults to share their experiences and views on the current state of in-store retail. Here are the results of our retail customer experience survey. Key Findings Americans prefer shopping in retail stores to shopping online, for reasons like being able to see and feel products before buying them. adults on Jan.

Customer Experience 98

Customer Experience Shopping Store Layout Consumer 98

Retail TouchPoints

JULY 16, 2020

Shoppers have slowly begun to accept brick-and-mortar’s return: 22% have increased their willingness to set foot into a grocery store or pharmacy since March, according to data from Resonate. According to the survey, 35% of consumers will be most comfortable shopping at department stores following the pandemic, whereas only 16%.

Returns 242

Returns Apparel Store Layout Specialty Retailers 242

Inside Retail

JUNE 30, 2021

We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year. IR: How would you describe Malaysian customers’ current lifestyles and shopping behaviours, and how is Pavilion catering to that? You can download it here.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Indigo 9 Digital

MARCH 16, 2022

Your employees have a tremendous impact on whether or not a customer returns to your store for another visit. Do your employees smile at each and every customer? Do they go out of their way to ensure your customers are happy? When was the last time you had a “wow” customer experience?

Promotions 64

Promotions Location Store Layout Shopping 64