Hyken

AUGUST 8, 2022

Each week I read many customer service and customer experience articles from various resources. The WOW Factor: How to Deliver an Amazing Customer Experience Every Time by Benny Marotta. That said, you’ll enjoy this author’s version of how to WOW your customers. Here are my top five picks from last week.

Customer Retention 20

Customer Retention Customer Experience Target Market Marketing 20

Retail Next

SEPTEMBER 24, 2019

Point of Sale Data Collection – Retail customer data collected at the point of sale is not only a perfect solution to inventory management but has other great benefits too that just shouldn’t be missed. With point of sale data collection, you can: Sort customers by brand preference, spend level, purchase category, etc.

Point of Sale 88

Point of Sale Inventory Management Target Market Customer Experience 88

Retalon

FEBRUARY 15, 2024

Retail analytics insights directly impact sales and customer loyalty by enabling more personalized shopping experiences and efficient inventory management. According to Itransition, predictive analytics leverages machine learning and statistical modeling to unveil patterns in customer behavior.

Inventory Management 41

Inventory Management Management Marketing Inventory Turnover 41

Retail Minded

JULY 29, 2023

Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI). Square Square is another powerful tool for retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Automation and analytics have made it possible for retailers to identify customer trends quickly and respond in real time. This helps them understand customer needs better and create more targeted marketing campaigns that yield higher returns on investments (ROI). Square Square is another powerful tool for retailers.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

RETAIL MANAGEMENT SOFTWARE

FEBRUARY 10, 2022

You need a point of sale system that helps you manage your business successfully in today’s highly competitive retail industry. In addition, that POS system will even allow you to see inventory across different store locations, which can help you better manage stock and ensure that all stores have each item you carry.

Point of Sale 81

Point of Sale Customer Retention Management Promotions 81

I Vend

MARCH 14, 2022

According to the Association for Customer Loyalty, one of most effective tools for branding is omnichannel retailing. They quote research that shows that ‘ businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates ’. How does omnichannel retailing create a strong brand?

Customer Retention 98

Customer Retention Discount Store Department Stores Target Market 98