Consumer Retail Trends Returns Supply Chain Management 
Wiser
DECEMBER 20, 2023
Analyzing the holiday retail trends of 2023 can illuminate the path forward for brands and retailers and clarify the steps they need to take to stay competitive. Data can help identify the promotional strategies that resonated with consumers, the products that flew off the virtual shelves, and the ones that didn’t.
Retail TouchPoints
JULY 27, 2020
Earlier this year, we released a report, titled “The Best Vision is Insight,” outlining our predictions for the top retail trends of 2020. Now, the newfound immediacy of the trends has, if anything, made them more insightful. And the backlash — the desire for a return to substantive human interactions — had already begun too.
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Retail TouchPoints
FEBRUARY 11, 2021
In no particular order, let’s examine what we believe to be some key trends in retail. In short, retailers must now treat stores as a more generic asset; among other things, that means disaggregating and understanding all the demand streams that flow through a store. Consumers appreciate the focus on health and safety.
RETAIL MANAGEMENT SOFTWARE
OCTOBER 22, 2020
The virtual age presents opportunities for retailers to bring in greater levels of operational efficiency and customer centricity in their business models. Digital is as much about consumers, customers, people and mindsets as it is about technology. The physical space and overall experience must enhance the entire customer journey.
Retail TouchPoints
APRIL 19, 2021
Whilst news of a trade deal came as a huge relief, consumer rights when shopping online have not come out unscathed at the hands of Brexit. Unsurprisingly, customers facing unexpected charges upon delivery are often refusing to accept deliveries of products, and this is causing 30% of orders to be returned , according to Statista data.
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