Moving from Monologues to Conversations: How Brands are Driving Innovation with Unified Commerce Experiences
Retail TouchPoints
FEBRUARY 2, 2024
Steve Jobs once famously said that his job was to figure out what consumers want before they know they want it. It’s pretty simple, but it requires extreme collaboration across all the potential [channels] and technologies that touch a consumer to be successful.” As was often the case, Jobs was ahead of his time.
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