Retail Focus

AUGUST 10, 2021

Consumer spending shifted online. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper. Shops were closed.

Customer Experience 246

Customer Experience Store Layout Returns Consumer 246

Retail TouchPoints

JANUARY 22, 2021

The average consumer has access to more choices and greater convenience than ever before, and truly standing out in the tech-heavy retail landscape will only become more challenging in the coming years. The overarching theme of the presentation was the need for retailers to keep up with shoppers’ demands.

Payment Services 207

Payment Services Store Layout Fulfillment Consumer 207

Retail Focus

JANUARY 12, 2023

As much as brands experiment with pop-up store formats, concepts, or themes, they should resonate with consumers as much as they do with their identity. Is brand identity important in designing exceptional pop-up stores? This generally includes elements such as signage, colour palette, lighting, and overall store layout.

Visual Merchandising 246

Visual Merchandising Store Layout Customer Experience Shopping 246

V Count

MAY 6, 2024

Lack of Assistance : Finally, the availability and visibility of store assistants play a crucial role in a customer’s shopping experience. Offer Competitive Prices and Discounts The price of a product or service plays a pivotal role in influencing consumer purchasing decisions.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

I Vend

MARCH 9, 2022

After two years of lockdowns and closed stores, restrictions seem to be over in many countries. Shoppers are returning to retail stores in their droves – where lockdown saw the rapid rise of online purchasing, industry experts are now forecasting a similar upward trajectory for brick and mortar shopping.

Fashion 98

Fashion Point of Sale Customer Experience Returns 98

Wiser

AUGUST 13, 2019

It’s the total of a shopper’s purchases during one specific visit to your store. Even so, increasing the number of items a consumer buys during a trip to your store is incredibly important. Does your store stock what consumers want to buy? Several options that are popular among consumers are: Freebies.

Marketing 103

Marketing Store Layout Promotions Inventory Management 103

Wiser

APRIL 26, 2022

Having a well-planned store layout and monitoring your inventory makes it easier for consumers to find your products and increases the number of products purchased. Customer experience will also improve, leading to an increase in returning shoppers. The same can be said for carefully planned sales and clearance events.

Visual Merchandising 146

Visual Merchandising Loss Prevention Customer Experience Promotions 146

Shopper Motion

DECEMBER 29, 2022

Audience segmentation is a crucial aspect of retail media networks, as it allows retailers to tailor their marketing and advertising efforts to specific groups of consumers. For example, a grocery store might create separate campaigns for health-conscious consumers and those who are more interested in convenience.

Store Layout 52

Store Layout Target Market Advertising Beauty and Health 52

Theatro

JANUARY 25, 2023

Purpose of this Study With consumers coming back to physical retail stores in full force in the aftermath of the Covid pandemic, the Theatro team decided to survey U.S. consumers to ask them about their in-store experiences. consumers to ask them about their in-store experiences.

Customer Experience 98

Customer Experience Shopping Store Layout Consumer 98

Wiser

JUNE 11, 2019

This is important because strategies to build consumer loyalty can evolve depending on the channel. Free one-day shipping like what Amazon offers for millions of products is a strong eCommerce play, while buy online, pick up in-store (BOPIS) is one brick-and-mortar option. How and Why Consumers Shop. Loyalty Programs: Yes or No?

Store Layout 83

Store Layout Promotions Shipping Shopping 83

Shopper Motion

DECEMBER 29, 2022

They can be time-consuming and costly. Additionally, track foot traffic at experiential marketing events using beacons or other location-tracking technology. . . . . The benefits of using in-store tracking technology to measure offline campaigns include: . . Return on investment (ROI). Conversion rate.

Store Layout 52

Store Layout Advertising Marketing Promotions 52

365 Retail

AUGUST 10, 2021

Consumer spending shifted online. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. This also applies to the customer experience, where retailers must meet soaring consumer expectations to recover and prosper. Shops were closed.

Customer Experience 62

Customer Experience Store Layout Returns Consumer 62

V Count

MARCH 6, 2024

The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes. More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future.

Shopping 52

Shopping Advertising Checkout Store Layout 52

V Count

MARCH 6, 2024

The intensity of competition is escalating, and consumer preferences are continually changing, reflecting the impact of societal and technological changes. More importantly, it can foster a sense of customer loyalty, ensuring that customers not only make a purchase but also return for more in the future.

Shopping 52

Shopping Advertising Checkout Store Layout 52

Wiser

JANUARY 18, 2019

To learn more about the changes consumers are looking for in the coming year, Wiser has surveyed over 2,400 of our mobile app users about their 2019 shopping preferences. Their responses could help you improve sales and meet more consumer expectations in this digital age. 77% of respondents go to the sale section of a store first.

Comparison Shopping 68

Comparison Shopping Shipping Store Layout Consumer 68

Indigo 9 Digital

MARCH 16, 2022

By Tricia McKinnon , Emily McCullough and Ben Rudolph Brick and mortar retail is still the way most consumers like to shop. But with the growth of eCommerce consumers need a better reason to make a trip to your store. Your employees have a tremendous impact on whether or not a customer returns to your store for another visit.

Promotions 64

Promotions Location Store Layout Shopping 64

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. Have you ever been to a store, got your eyes on an item or product, but for one reason or another, decided not to complete the purchase? This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Retail TouchPoints

OCTOBER 12, 2020

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. A starting point in approaching retailing in the time of coronavirus is to understand that it’s currently a tale of two consumers.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

FEBRUARY 8, 2021

Store traffic, pedestrian traffic and store layouts won’t necessarily go back to where they were in 2019 or 2018,” said Naveen Jaggi, President of Retail Advisory Services at JLL in an interview with Retail TouchPoints. Every owner wants consumers back in the mall for last-minute impulse shopping.

Fulfillment 132

Fulfillment Store Layout Returns Department Stores 132

Wiser

NOVEMBER 7, 2022

Optimize Your Store Layout and Shelf Space. Your consumer research may include heat maps that show which areas are getting the most traffic and which need improvement. This could be an indicator that your current shelving and layout are not working. Shopping in your store should feel intuitive for the average consumer.

Store Layout 146

Store Layout Promotions Checkout Shopping 146

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. We look forward to footfall in the malls returning to pre-pandemic levels, and are excited to welcome shoppers to Pavilion Bukit Jalil, which opens at the end of the year.

Department Stores 246

Department Stores Merchant Services Outdoor Shopping 246

Retail Next

DECEMBER 9, 2019

As technology expands and more and more consumers go online to shop, the retail industry faces new challenges. Stitch Labs has found that returning customers account for almost a quarter of retailers’ revenue despite making up less than 12 percent of the total customer base. In return, you get valuable customer data.

Marketing 52

Marketing Store Layout Returns Boutique 52