Frank Mayer

APRIL 30, 2021

When Illinois became the 11th state to legalize recreational cannabis in 2020, the owners of Consume Cannabis, who already operated a cultivation center for medicinal cannabis, didn’t hesitate to launch a recreational cannabis dispensary. Self-order kiosks have proven a useful tool. April 28, 2021 | by Elliot Maras.

Kiosk 52

Kiosk Planning Consumer Marketing 52

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. The report predicts that regular dining out will be off the menu for cost-conscious consumers until 2028. trillion in 2023.

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Kiosk Fulfillment Consumer Accounting 147

Inside Retail

JANUARY 11, 2022

Delivery will keep growing as this service evolves and consumers continue to value convenience. With Covid-19 and social distancing changing consumer behaviour, premiumisation will occur with consumers willing to pay for better experiences across casual dining. What are your expansion plans for 2022 and beyond?

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Consumer Kiosk Planning Location 130

Retail TouchPoints

MARCH 1, 2023

For example, when Kohl’s first piloted the launch of Amazon return kiosks in 2017, it saw new customers increase 9% at test locations compared to 1% increases at other stores. That partnership has since been expanded chainwide.

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Returns ATS Kiosk Customer Experience 274

A1 Retail

FEBRUARY 24, 2023

Consumers opting in will collect points for every pack of sushi purchased, whether that’s through click & collect at sushidaily.com , via third party Deliveroo, or in-store, resulting in free products when points build up. Sushi Daily is trialling the loyalty programme at kiosks in 10 Waitrose stores throughout London.

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Kiosk Point of Sale Supermarket Advertising 105

Inside Retail

JUNE 28, 2021

“In what was a challenging environment for the foodservice market over the period, KFC Australia increased market share and grew its userbase through marketing and menu items that resonated with consumers, as well as a clear focus on guest experience and convenience.”.

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Kiosk Location Planning Marketing 279

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. “The shops will come to the consumers,” said de Kleine. “Of That’s the trend we’re following with our combined power.”.

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Payment Services Checkout ATS Kiosk 315

Retail TouchPoints

MAY 27, 2021

Meanwhile, an astonishing 78% of consumers surveyed in BOXpoll from Pitney Bowes said their most recent online returns were inconvenient. In fact, our BOXpoll surveys found that 38% of consumers have held back from purchasing because they expect the returns experience with a given retailer to be a hassle.

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Drop-Shipping Returns Kiosk Shipping 163

Inside Retail

NOVEMBER 29, 2022

Collins Foods accredited the rebound in earnings to its recent Uber rollout in July, strong delivery sales, and increased consumer adoption of digital ordering via the KFC app (click and collect). In addition, the company recently launched a vegetarian offer, which targets increased consumer demand for plant-based products. .

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ATS Kiosk Consumer Planning 246

Retail TouchPoints

MAY 4, 2023

Innovation Leads The Way To be sure, these are not your father’s kiosks. Retailers and brands can track and analyze market trends, spending patterns and sales metrics, and provide insights into consumer behavior in real time to best optimize their marketing strategy to drive more foot traffic or sales.

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Kiosk Marketing Grocer Consumer 317

Retail TouchPoints

OCTOBER 9, 2023

It has gone through a rapid period of change from the primary way we shopped, to its death being prematurely called ‘ the showroom problem ,’ to continuing to be a critical piece of consumer brand strategy. The modern retail supply chain is not about having large amounts of inventory on display and expecting consumers to root through it.

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Fulfillment Shipping Suggestive Selling Management 303

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do All transaction elements and devices need to know about that product and about the consumer.”

Consumer 276

Consumer Clienteling Kiosk Marketing 276

Inside Retail

SEPTEMBER 26, 2023

Situated in the bustling Eastwood City, Quezon City, the new venue is the first of six outlets the company plans to open in the Philippines this year. We sat down with COO Venon Tian to talk about Zus Coffee’s ambitious plans, its strategic partnership, and what sets it apart in an increasingly crowded market.

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Kiosk Planning Fulfillment Marketing 130

Inside Retail

JUNE 26, 2023

As consumers return to physical stores in the post-pandemic era, delivering a great in-store experience has become more critical than ever, says a leading retail technology expert. Consumers today have come to expect engaging, fun experiences in stores. It’s all about experiences now.” They are part of our social fabric.”

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Kiosk Consumer Outdoor Returns 237

Retail TouchPoints

JANUARY 28, 2022

With recent missteps by social media giants like Facebook, consumers have become increasingly aware of how their personal data is collected and used. By comparison, zero-party is both more accurate, and yes, more ethical. The information can be as simple as a user sharing email preferences, gender and region of the country they’re in.

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Kiosk Outdoor Checkout Marketing 272

Retail TouchPoints

FEBRUARY 21, 2024

and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond. “We Although profit is a key metric, Hydra Health doesn’t plan to lose sight of its North Star: loyalty. Although we want to be a hub, we can’t reach every area now.”

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Beauty and Health Shopping Payment Services Boutique 252

Retail TouchPoints

DECEMBER 21, 2021

Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Consumers increasingly demand auxiliary services and an optimal experience if they do decide to come inside, and a 25-year-old customer’s expectations are different from those of a 65-year-old.

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Kiosk Customer Experience Customer Retention Promotions 303

Retail TouchPoints

NOVEMBER 3, 2021

Buzek forecasts very strong growth for these solutions during the next two years, with self-checkout rising 178% , contactless payment climbing 190% and payment via consumers’ mobile devices increasing 300%.

Payment Services 360

Payment Services Checkout Fulfillment Kiosk 360

Retail TouchPoints

AUGUST 14, 2023

Direct-to-consumer brands previously dominated the headlines for the hockey-stick growth curves they achieved due to their emphasis on ecommerce innovation. Although it’s not a priority [for consumers], it has created that thought process of ‘I can buy a regular old shoe, or I can buy a Kizik.’

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Wholesale Marketing Consumer Kiosk 241

Retail Focus

JULY 28, 2021

If it doesn’t benefit the consumer, they won’t do it. For example, since McDonald’s introduced kiosk ordering systems, sales have increased, in part due to reduced customer pressure at point of sale (POS). Everyone has something to say about Amazon. No checkouts affords a more motivated customer-facing team.

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Supermarket Checkout Kiosk Grocer 246

Retail TouchPoints

FEBRUARY 23, 2022

In the pandemic’s wake, many retailers set up flexible fulfillment services in order to meet new safety guidelines and consumer requirements. Because of COVID, a lot of plans that were expected to take place over several years were immediately squeezed,” he explained in an interview with Retail TouchPoints. “

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Fulfillment Checkout Visual Merchandising Kiosk 289

Retail TouchPoints

JUNE 3, 2020

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini.

Payment Services 260

Payment Services Checkout Kiosk Consumer 260

Retail TouchPoints

JULY 12, 2023

Retailers cited rising costs, declining consumer spending and supply chain volatility as their top concerns. Self-checkout kiosks are ubiquitous today, but they add to the security challenges retailers face. It’s tough to think past short-term solutions for pricing and marketing and plan for the more long-term success of the business.

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Payment Services Inventory Management Checkout Loss Prevention 240

Frank Mayer

JANUARY 14, 2022

As the new year dawns, 2022 CX strategies across industries will continue to center on convenience and consumer satisfaction by nurturing omnichannel plans and implementing the latest technology. Kiosks , smart lockers, robots – these solutions have been around for a while,” acknowledges Lesniak.

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Customer Experience Kiosk Checkout Shrinkage 79

Retail TouchPoints

NOVEMBER 18, 2020

Retailers, platforms and solution providers discussed how they’ve been rising to the occasion during the Redefining the Connected Retail & Consumer Experience virtual event, hosted by the IoT Consortium and GS1 US. I think that consumers find a way,” said Brommers. million engagements in its first week.

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Customer Experience Kiosk Clienteling Fulfillment 243

Inside Retail

APRIL 11, 2021

Before the pandemic, e-commerce adoption and widescale changes to consumer behaviours drove a shift in how, where, and what consumers wanted from shopping experiences. Formerly dominated by homemaker or consumer durables, box retailers now encompass everything from adventure gear to pet supplies and pharmacy.

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Kiosk Consumer Accounting Location 130

Retail TouchPoints

APRIL 6, 2022

Additionally, the ROI on marketing initiatives can help owners/operators plan and promote new store openings for maximum impact and participation.

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Shopping Promotions Kiosk Location 299

365 Retail

JULY 6, 2023

He has substantial experience in consumer digital platform businesses such as eBay and Ticketmaster and led the digital transformation at McDonald’s where among other innovations he was responsible for the global roll-out of its digital instore kiosks and mobile applications.

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Kiosk Planning Marketing Management 70

A1 Retail

MAY 13, 2021

imageHOLDERS, a specialist company in self-service kiosk B2B IOT innovations, is celebrating a landmark win during its 18th year of success. Over the past seven years, imageHOLDERS has evolved a modular system spanning from phone enclosures to 70” touch screens kiosk and digital signage hardware.

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Kiosk Marketing Planning Consumer 59

Indigo 9 Digital

MAY 12, 2023

Consumers love Popeyes’ tasty crispy chicken sandwich so much that many fast food chains have scrambled to create copy cats in what has been called the “chicken wars.” So this part of the plan is designed to help more restaurants be in that top tier." “If Popeyes is also planning to open more stores in the United States.

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Kiosk Planning Location Consumer 52

Frank Mayer

JANUARY 5, 2021

If you picked up a news article, sat in on a strategy meeting, or rewrote a business plan, you’ve likely encountered it over the last year. And to merchants, it became a crucial game plan to weather the storm. He goes on to say, “As a result, contactless kiosks and infinite aisle ordering will be a focus in 2021.”.

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Kiosk Merchant Services Returns Shopping 97

Mass Relators

JUNE 17, 2021

Customers across Hy-Vee’s eight-state region can now enroll in and apply for financial services, including checking and savings accounts, auto and home insurance, home mortgages, consumer loans and pet insurance.

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Kiosk Accounting Location Planning 52

Mass Relators

JULY 28, 2021

ARLINGTON, VA — The grocery industry has an opportunity to expand its share of consumers’ total food spending by improving its foodservice offerings, according to a new analysis by FMI, the food industry association. Grocery foodservice is at a competitive inflection point when we look at the state of the U.S.

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Grocer Kiosk Health & Wellness Consumer 105

Inside Retail

JULY 17, 2022

The concept of Data Lab came about as the brand saw the need for the extension of all our efforts in research and development of innovative solution capabilities to enhance retail processes that benefit the consumer experience across Decathlon stores globally. IR: Can you tell us what is involved in the partnership with Conexus Studio?

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Payment Services Kiosk Checkout Fulfillment 130

Retail TouchPoints

MAY 3, 2021

This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report. College life is fairly regimented, so planning ahead to get what you need, when you need it, makes perfect sense for students.

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Kiosk Returns Checkout Consumer 153

A1 Retail

JANUARY 11, 2022

Oseyo, has selected Hammersmith Broadway to launch its newest Korean Food and Culture Hub as part of its expansion plans within London. Completing the trio is new signing, Black Sheep Coffee, innovators in the coffee industry with cafés, kiosks and cocktail bars across the globe.

Kiosk 52

Kiosk Supermarket Location Management 52

Inside Retail

OCTOBER 11, 2023

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. The history and growth of DTC In the 2010s, early digital-native vertical brands (DNVB) such as Warby Parker and Glossier gained a lot of attention for their use of technology to reach consumers online.

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Dead-Stock Consumer Kiosk Inventory Management 130